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Customer Service, Marketing

Location:
Las Vegas, NV, 89141
Posted:
May 22, 2014

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Resume:

Yu Sin W. Straughn (Sabrina)

***** ******** *** **. *** Vegas, NV 89141

acd89q@r.postjobfree.com, 626-***-****

Summary

A versatile, analytical and hard-working M.B.A graduated with a practical hands-on approach, who always preserves to achieve

the best results. Able to collect and analyze information, digest/figures and quickly grasp complex technical issues. Excellent

negotiation and problem solving skills and swiftly identifies the root of any problem and develops an effective solution. Proven

ability to manage and complete projects to the highest standard, with a meticulous attention to detail and within agreed

deadlines.

Highlight:

• •

Fluent in English, Chinese/Mandarin International Logistic Experienced

• •

Customer Services Excellence Proficient in Microsoft Office

Education

Master of Business Administration, 2011. GPA: 3.68

University of La Verne – California, U.S.A.

Bachelor: Public Relation and Advertising, 2007. GPA: 3.5

Shih-Hsin University–Taipei, Taiwan.

Working Experiences

Marketing Werks Las Vegas, NV

Verizon Brand Specialist Feb 2013 - Present

• Educate and inform Verizon’s newest technologies, products, and

services to consumers at regional events

• Communicate key messaging points, encourage consumer

participation in onsite interactive

• Deliver a consistent high level of customer service by building

excellent customer relationships with consumers

CTL Maritime (USA) Inc. Inglewood, CA

Ocean Import Market Specialist Jul 2011 - Nov 2012

• Analyzed supply chain options available for clients, produced reports

with recommendations based on price, time-cost, resource considerations, and distribution centers to ensure successful

fulfillment of inventory

• Developed a daily report that increased production of the team’s

daily work output

• Negotiated pricing strategy for clients with logistic companies

• Grew client business by providing exceptional client relations

Acme Furniture, Inc. City of Industry, CA

Branch Inventory Coordinator Apr 2011- Jul 2011

• Managed inventory ratio by analyzing sales and inventory reports.

Exceed branch sales goals by utilizing cold item turnover management

• Proposed weekly demand forecast to the Category Manager and Vice

President of Purchasing

• Improved inventory fulfillment by collaborating with branch

purchasing team, branch manager and manufacturing companies

Ultra Air Cargo Kaohsiung, Taiwan

Air Freight Import Specialist May 2008 - Apr 2009

• Analyzed and managed import air freight data/inquiries from

overseas to North America

• Improved carriers time efficiency by systemizing import

documentation

• Reduced time costs by coordinating logistics with all vendors

Legislator Yuan Taipei, Taiwan

Assistant of Legislator Election Jun 2007- Feb 2008

• Built a database of potential voters by door to door campaigning

• Participated and planed elections campaigns for legislator to launch

political ideas and laws

• Organized voters opinions to legislator for decision making of

political and public announcements



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