Customer Service High School

Pates, Cassie L

319-***-****

**** ***** **. *** * Waterloo IA 50701

*************@*****.***

Objectives

Looking for a new experience to educate myself and help form a career based lifestyle.

Education

May 2011 High School Diploma

• Graduated from Waterloo West High School

Experience

March 31, 2014 current Associate

Ocwen Loan Servicing 3451 Hammond Ave. Waterloo IA 50702

Collect Debt, provide customer service.

February 11, 2013 March 4, 2014 Associate

CBE Companies 1309 Technology Pkwy Cedar Falls IA 50613

Collect Debt, provide customer service, meet daily/monthly goals.

December 2009 March 13 2013 Crew Member

Burger K ing 319-***-****

Customer service, daily goals, food prep

Skills

• Experience with M icrosoft Office: Excel, Power Point, Word

• Customer Service Experience

• Multi-task, fast paced environment

• Building rapport over the phone

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