Shawn Jacobs

** ****** ****** *****, ** *****

Cell # - 732-***-**** Email – acd892@r.postjobfree.com

PROFESSIONAL SUMMARY

Focused, result oriented leader with diverse experience in fast-paced environments,

managing and motivating a team towards success. Specialties include:

● Relationship Development ●Training ●Inventory Analysis ●Guest Experience

EDUCATION

Montclair State University - Montclair, NJ – January, 2010

B.A. Major in English

WORK EXPERIENCE

TARGET CORPORATION August 2003 – Current

Edison, NJ (Nov 2013 – Current)

Presentation Team Member

• Collaborate with team to ensure aisles are presentable by deadline.

• Follow assigned diagrams on how to present the aisles.

• Supply product to aisles that were setup.

Linden, NJ (May 2012 – Sept. 2013)

Hardlines Team Leader – Electronics, Entertainment, Toys, Sporting Goods,

Luggage and Seasonal

• Ensure exceptional guest experience.

• Supervise 10-15 team members on daily tasks and maintaining guest service. This

involves giving team direction on tasks, following up on the completion of tasks,

scheduling breaks and department coverage and changing the direction of tasks

due.

• Interview, assess and partake in the decision making of new hires throughout the

store.

• Consistently motivate and elevate team moral by recognizing the efforts of my

team members and peers.

• Drive sales by ensuring merchandise is pulled and stocked from the backroom to

keep the sales floor full.

• Create and execute remerchandising plans.

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• Ensure street dates on BLURAY/DVD/CD/ Video games are set and signed

correctly.

• Develop a working knowledge of all the merchandise throughout my departments.

• Ensure sales planograms are set, signed and pushed timely and correctly.

• Evaluate performance, giving frequent feedback, and administering disciplinary

documentation and action as necessary.

• Drastically improved scores from red to green in Accessory Attachment Rate,

Sales Floor Speed, Guest Experience and Sales Floor Accuracy.

Edison, NJ (August 2003 – May 2012)

Remodel Team Leader (January 2012 – April 2012)

• Led and managed a team of 15 associates in the completion of store remodel.

• Partnered with contractors to ensure transitions ran smoothly.

• Removed, transported and repositioned entire aisles to different areas of the store.

Signing Team Specialist (May 2011 – January 2012)

• Deliver accurate pricing through tickets, labels and signs.

• Fastened overhead signing with the Wave (Work Assistant Vehicle).

• Maintain a great-looking work area.

• Worked with planogram team during weeks with a light signing workload.

• Use proper signing equipment and techniques.

Guest Service Attendant (August 2003 – May 2011)

• Supervised a team of 15-20 cashiers and the checkout process.

• Maintain a green Redcard conversion rate.

• Ensure all sales planners are set, signed and pushed correctly.

• Provide cashier and Guest Service Desk with expertise, change and supplies

needed to keep lanes moving fast.

Shawn Jacobs

41 Summit Avenue Fords, NJ 08863

Cell # - 732-***-**** Email – acd892@r.postjobfree.com

• Prepare Start Funds for cash registers.

• Demonstrates superior problem solving skills and product expertise to properly

handle costumer comments and concerns.

• Counting previous days cash.

• Processing all media (checks, coupons, credit slips).

• Properly verify safe count.

TECHNICAL SKILLS

● MS Office ●MySupport ●TIPP ●Inside POS

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