Design Maintenance

Joshua A. Cripe

**** ****** ** ***** *** ****, Austin, TX 78752

512-***-**** ******@***********.***

WiseEyesEnt.com

Work Experience HostGator, Austin, TX, 04/2012 – Present, Security Administrator

Spam, Hacking & Malware Investigation

MySQL & Linux Systems Administration

DNS, Email & Website Troubleshooting

SSH, Root WHM, Plesk & Virtuozzo

Basic Web Design & Publishing

Earned over 92% first contact resolution rate

Earned multiple written notices of exemplary performance

Promoted from Tier 1 Help Desk to Security Administrator in

under two years

Froggy Tech, LLC, Phoenix, AZ

09/2010 – 01/2011 & 05/2009 – 06/2009, Independent Contractor

Developed framework & applications for Mac OSX

C++, Objective C & Cocoa & Proprietary Frameworks

Stream Global Services, Phoenix, AZ, 05/2010 – 08/2010

Technical support in call center environment for iOS devices

Arizona State University, Tempe, AZ, 10/2006 – 12/2007

E mail Help Desk, Tier 2

Provide support via ticket e mail, telephone and direct contact, as

well as developing support wiki & Java application for testing email

addresses

Education DeVry University, Online, 2009 – 2012, 3.6 GPA

Graduated 12/2012

Bachelor of Science, Game & Simulation Programming

Dean's List for 3.5+ GPA

Arizona State University, Tempe, AZ, 2005 – 2007

Computer Science

Deployed to Iraq, 2008

Courses Software Engineering for Game Programming

Multi Media Programming

Project Management

Modification and Level Design

Simulation Design

Data Structures and Artificial Intelligence

Object Oriented Programming (C++)

Programming (C++ & Java)

System Architecture and Assembler (8086)

Practical Game Design

Logic and Design

Computer Applications for Business

Military Experience Army Reserve Veteran, E 4/Specialist, 2004 – 2010

63B/Wheeled Vehicle Mechanic

Tour of duty, Operation Iraqi Freedom, 2008 2009

Attached to 10th & 5th Special Forces Groups

Trained & Tasked as Unit Armorer

Combat Life Saver Training

Mechanic & Drivers Badges, Sharpshooter Qualified

Skills & Proficiencies Windows, Unix/Linux & Mac OSX

Office Productivity Software, OpenOffice, MS Office, LibreOffice

Bash, Java, C++, Objective C, Perl

Object Oriented & Event Driven Programming

Framework & Application Development

Desktop Publishing & Design Software

Basic Web Design, HTML, JavaScript & CSS

Web Server Maintenance & Configuration, WHM/cPanel, Plesk

Connectivity & Data Transfer, S/FTP, VNC, SSH Tunneling

Spamming, Hacking, Malware Investigation & Recovery

Computer Software Installation, Configuration and Maintenance

Basic Computer Hardware Installation and Maintenance

Basic Data Recovery & Encryption

Basic Network Configuration & Security

Strong Written & Verbal Communications Skills

Independent or Team Worker

Leadership & Subordinate Experience

Instruction & Personal Counseling

Volunteer Work Mentored 2 underclass students for DeVry University

Performed general labor for Haku un ji Zendo, zenarizona.com

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