Sales Manager

KELSEY A. CRISWELL

**** ******* **. #*** . ******, CO 80211

*************@*****.*** . 720-***-****

Sales & Business Development Profile

Strategic Planning / Customer & Client Relations / Revenue Optimization

/ Process Improvement

Accomplished leader with extensive experience driving sales and account

management activities to consistently meet and exceed revenue generation

targets. Consistent focus on results and impact, demonstrating sales acumen

coupled with industry and competitor expertise. Adept at building

consultative relationships with top-level executives and providing needs

analysis, seamless client engagement, and solution delivery.

Core Competencies

Business Growth Relationship Development Strategic Sales Planning

Planning Consultative Selling Communication

Complex Negotiations Management Skills Customer/Quality Focus

Leadership Skills Accountability Bullhorn Sales CRM

Adaptability

Professional Experience

APEX SYSTEMS INC - DENVER, CO

Lead Account Manager (December 2010 to December 2013)

Serve as a strategic Account Manager to Fortune 500 clients to build strong

working relationships, uncover their needs and work with IT Executives to

provide staffing and technical solutions on key projects.

- Engage in Business to Business sales with new and existing clients for

supplemental staffing or long-term consulting engagements in the fields

of Information Technology, Business Applications, and Telecommunications.

- Consistently communicate with Senior Level IT Directors and Management to

understand their needs and help gain advantages for future business

opportunities.

- Possess sales skills in the areas of cold calling, closing, contract

negotiating, prospecting, client management, customer service and

delivery.

- Consistently evaluate client base and future business opportunities to

ensure and validate an efficient strategy, growth and profitability.

- Identify, target and execute new business opportunities within key

clients and markets in Colorado/Utah/Arizona/Southern California/Nevada.

- Act as business partner to advise clients on appropriate project

solutions based on IT goals.

- Maintain vendor relations by providing ongoing communication and problem

resolution for internal and external employee conflicts and deficiencies.

- Work closely with Delivery (Recruiting) Team to identify, screen and

place technical resources at clients throughout the state of

Colorado/Utah/Arizona/Southern California/Nevada.

Selected Contributions:

- 2011 and 2012 Top Performer Award

- West Region's Rookie Account Manager of the Year

- Denver Next Level Performer

- Grew two clients from ground up to multi-million dollar accounts

- Act as the primary contact and liaison for all sales, technical

strategy and planning, contract negotiation, and account management

for customer base

Apex Systems, Inc. - Denver, CO

Technical Recruiter (June 2010 to December 2010)

Served as a Technical Recruiter working directly with top industry

consultants to identify and place within the Denver IT Market.

- Work with local and national technical consultants to identify contract,

contract-to-permanent and permanent positions in the areas of IT,

Business Applications, Telecommunications and Engineering.

- Network with local User Groups, Technical Schools and Technology

Evangelists to grow and enhance the technical personnel community.

- Source potential candidates by utilizing Apex's proprietary database,

referrals, User Groups, job boards and advertising.

- Maintain a best in class screening process by meeting all candidates for

face-to-face interviews, conducting reference checks and administering

technical tests.

- Maintain strong relationships with technical personnel through consistent

communication, honesty, and loyalty.

- Serve as point of contact for career coaching, resume enhancements, pay

rate negotiations, benefits and payroll questions.

- Work closely with Sales and Management Team to understand and deliver on

client's needs.

Selected Contributions:

- Promoted to Account Manager after five months.

- Hit all goals directly after coming out of training.

- Found key technical resources for a mission critical project with

Fortune 500 Denver client.

Education and Credentials

BACHELOR OF ARTS IN COMMUNICATION STUDIES, 2008

Minor in Business Administration

Colorado State University - Fort Collins, Colorado

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