Technician Customer Service

Ronald D. Sharper

Home: 903-***-**** – Cell: 469-***-****

*.*******@*****.***

Professional Objective

Seeking a professional opportunity as a field technician that will allow me to utilize my extensive

technical skills and my outstanding customer service experience

Skills

Performed audits

Responsible for installation of AC/DC power including Telect Fuse Panels

Completed pre con walks with tower owners

Work with boring contractors to place conduit

Updated daily logs with site specific info

Responsible for cell site maintenance

Used A&E drawings to ensure site build

Installed Ericsson equipment

Hands on working knowledge of GSM & CDMA networks

Installed conduit, inner duct, fiber and mule tape

Coax installation

Review Scope of work

Troubleshoot, install and Integrate BTS

Performed various civil construction duties as needed

Tower modifications

Preparation of sites for UMTS/GSM/LTE

Certifications

• FLEXI 3G & Butler Telecommunications - Ericsson

• Nortel Field Technician Certification

Independent Study

• Advanced Voice & Data Infrastructure Processes

• Cell Tower Site Technician

• Demonstrated superior ability to lead and follow instructions to safely complete tasks

• Perform critical construction, installation and repair procedures

• Fabricate complex systems

• Coordinate Work & Maintain Cordial Relations with Involved City & Utility Representatives.

• Obtained permits & required approvals

• Ensured all associated repairs are properly performed

• Safely & diligently inspect & properly maintain transportation tools and work equipment

• Personnel: “Working” Construction Supervisor for Major System Operations.

• Utilize hand, electric & machine tools (i.e. drills, saws, air impact tools, soldering)

• Attend & Participate in Extensive Supervisor & Safety Training; OSHA, Hazmat, etc.

PROFESSIONAL EXPERIENCE

Master Comm. Cabling, Flower Mound, Texas 2011 – Present Dec 2012

Field Technician

• Install telecommunications equipment at military bases (Shaw AFB in Sumter, SC and Ft. Hood

in Killeen, TX)

• Mount and anchor units and analyze work for accuracy

• Integrate scripts and installed ladder racks, per, and dressing

• Demonstrate ability to follow plans and complete tasks safely and timely

• Provide expert plans and design as well as review Blueprints and schematics

• Effectively supervised multiple jobs from conception to completion

• Ability to perform scope of work in extreme weather conditions

• Perform other duties assigned and strong TEAM contributor

Comm. Link Communication, Texarkana, Texas 2010 - 2011

Lead Technician / Crew Leader

• Utilized broad skills by safely tuning, repairing and maintaining major communications

systems.

• Performed hands-on field work necessary for successful installation and maintaining signal

distributions.

• Demonstrated ability to follow plans and complete tasks safely and timely.

• Provided expert plans and design. Effectively supervised multiple jobs from start to completion.

• Ability to perform scope of work without supervision.

• Install military bases (Shaw AFB in Sumter, SC and Ft. Hood in Killeen, TX)

• Supervised and performed scope of work effectively with crews, clients, elected

• officials and senior staff.

Glow Networks, Plano, Texas ( Sprint) Feb. 2009- 2010

Installed outdoor GPS unit (Altek Valdere) and power, AC/DC. Tested and tuned up, MMBS cabinet prep,

T1 and punch down connectivity for DU to Sprint Network Test all new T1 and punch down connection

from NIV box to MMBS cabinet to the 66 block and Back to the legacy equipment, Perform labeling and

close out packages Convert T1 backhaul to MW backhaul link sites. (Sites-Hilo, Hawaii-McAllen, TX-

Seattle WA) 3G Alarm Clearing and Commissioning

Blaster Mechanic, Texarkana, AR 2007 – 2009

Performed duties of the removal of rust, scale, paint, corrosion and foreign matter from metal and

nonmetal items ranging in size from moderate to large complex item utilizing equipment such as

automatic blasting bays, nozzle blasting chambers, nozzle blasting booths etc.

Operated abrasive blasting equipment to clean rust, scale, paint, corrosion and foreign matter from metal

and nonmetal surfaces.

Controlled pressure and abrasive by manipulating valves angles and distance of nozzle etc. to produce

desired results.

Assured that the proper abrasive i.e. metal grit, metal shot, seed, glass bead etc. and/or consistency of

combined abrasives were used on the various surface to produce the desired finished product.

Disassembly, repair or replacement, and assembly was accomplished using various hand tools. When

leaks were detected, disassembly, repair, replacement and assembly was accomplished as necessary. All

gaskets, plates, screws, fittings, and sending units were replaced during this process. After repair and

assembly, all items were re-tested before release.

Inspected for leaks, drained antifreeze, flushed system before parts could be remove. All antifreeze, flush

materials were caught and stored in hazardous waste drums. Parts, assemblies were removed as necessary

in order to make connections to test equipment. Repairs and replacements were made to hoses,

thermostat, heater core assembly, gaskets, etc. as necessary Blasted M872,.Bolster,.915 frame,916 frame,

Tankers, Humm. V Heat and Parts, M870.

TEK Systems, Ennis, Texas ( Samsung) Ennis 2006 - 2007

Field Tech Contractor

• Provided skills to correctly insure continuity and operation of complex cable systems.

• Safely operate forklift, scissor lift, power drills, impact and hand tools

• Perform system integration & installation on Motorola SC 4812 BTS

Waycool People, Dallas, Texas 2005 - 2006

Field Technician Specialist

• Successfully and responsibly worked to strengthen Cingular’s Cell Phone Antennas.

• Installed Diplexer Racks CCU, PDU; Integrated & Ran Scripts (Test & Turn-Up).

• Fanned formed & connected all jumpers to BTS, UMTS, & TDMA.

• Connected hardlines to antennas; Grounded All Equipment to Halo.

• Performed proper notifications (KNOC) and regulated duties at field site locations.

• Utilized drills, socket set, cable cutters, cable testers and continuity testers.

Southwest Cable Design, Dallas, Texas 1999 - 2005

Field Technician

• Provided skills to assure all jobs and responsibilities were executed properly and safely.

• Responsible for fiber installation

• Integrated and run scripts

• Tested and powered up all equipments to insure all components are working properly.

Nortel Networks, Richardson, Texas 2000 - 2005

Field Tech / Site Team Leader

• Installed Nortel Equipment (i.e., Optera, LH, and DX)

• Checked, cleaned, tested, labeled and terminated fiber to equipment.

• Nortel Field Technician Certification

TAD Telcom (Alcatel), Plano, Texas 1998 - 1999

Installation Technician

• Conducted work on 1631sx, 1633sx, ADSL & Installed Tellabs 5500 Network Bays.

• Installed & Wired DSX-1 Telzon 56 Panel, Fujitsu Bay, and SCL 96.

• Authorized and supported the installation of Tellabs Fiber Bays.

• Demonstrated superior ability to manage multiple projects while providing outstanding customer

service.

Fujitsu Corporation, Richardson, Texas 1996 - 1998

Installation Technician (Telecom)

• Responsible for Fujitsu Bays 150, 600, 2400, H.S. Tribe Shelve, STS 3192 Repeater Bays, BNC

Certified.

• Test set configurations for Fujitsu FLM ADM; Installed Modem & Routers to A-1 Switch

capabilities.

• Troubleshoot with T-Bird 310-1; Wired & Installed DSX95 X CONN for Timing to FLM Shelves.

EDUCATION

Franklin D. Roosevelt High School, Dallas, Texas

High School Diploma

Excellent References Available Upon Request

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