Ramita ****,CHURCHILL Mobile: acd855@r.postjobfree.com

AVE 647-***-****

MISSISSAUGA,ONT Home:905-***-****

customer care representative

Goal: To aggressively prospect, maximize sales, provide exemplary service

and squash the competition

o Quota-surpassing representative with a history of exceeding employer

expectations. Enjoy talking to people and establishing a long-term, loyal

customer base.

o Persuasive communicator; use consultative skills to identify

opportunities, overcome objections, build relationships.

o Tenacious negotiator and closer; adept in conveying the benefits of

products/services and generating soles interest. Quickly learn, master

and sell new product offerings.

Key Skills

Account Acquisition & Retention Powerful Presentations

Served individual efficiently Trained and guided personal

Data entry Lead Qualification & Generation

Career Progression

mindmaxx - CITY (Jalandhar) 04/2008/02/2014

ENGLISH INSTRUCTOR

Help better the company with excellent organizational and time management

skills. Build relationships with key decision makers and match

individuals with the right solutions for their needs. Promoted to the

head of the department with in a year.

Responsibilities:

o Training and mentoring students for IELTS/TOEFL/GRE/GMAT AND OTHER

COMPETITIVE EXAMS WITH 100% RESULTS.

o Consistently exceeded follow-up calls weekly, served individual

enquiries, determine individual needs and provide solutions.

o Assisted with coaching new staff members.

o Highly enjoys networking meeting new people and social situations.

o Effectively used a variety of computer programs to access details and

databases, and research options.

o Continual awareness of business requirements

o Plan and facilitate events for members by brainstorming event themes

and topics

SD Girls sr.secondary school - CITY (Jalandhar) 10/2007 to 04/2008

ENGLISH INSTRUCTOR

Excelled in role requiring the ability to handle a variety of juniors and

administrative tasks and resolve issues with expediency .consistently

praised by management for the quality and timelines of reports, attention

to detail, exemplary good service and team-player attitude.

Responsibilities:

o Experience working with youth of all abilities and personally

succeeded in helping to raise talent.

o Participate in post event evaluation discussions to determine

improvements.

o Research, source and communicate with others.

o Enforce all administration policies and rules and rules governing

personal

o Used a variety of computer programs and applications.

Education

guru nanak dev university,jalandhar - Masters in Arts in Literature,2002

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