RON LAMBERT
Kansas City, MO **114
acd84j@r.postjobfree.com
SUMMARY
IT Project Manager accustomed to leading and setting initiatives as well as
in identifying goals and requirements to develop innovative systems and
procedures that would optimize delivery of customer service and expand
profit. Recognized for demonstrating project management skills to
consistently deliver complex, large-scale projects on time and within
budget through use of multiple technologies. Committed to attaining pre-
established goals by providing hands-on expertise in all phases of the
Project lifecycle as well as forming competent team and cultivating
positive relationships.
Career Overview
Project Management Customer Relationship Management
Oversaw Management of multiple concurrent Medium to high complexity
projects while meeting cost and profitability objectives. Provided expert
leadership in ensuring that all resources are well-informed and worked in
concert toward successful project completion. Established and maintained
strong client relationship by rendering excellent customer service and
expert project management.
Professional Experience
IBM Corporation, Leawood, KS 2013-Present
Territory Services Leader
. Responsible for leading and executing IBM Services Strategy across
Kansas/Missouri, including $47 million profit and signings budget.
. Drive/lead complex transformational projects to solve complex business
challenges across the enterprise.
Global Business Services: ERP consulting, implementation, Strategic
Outsourcing, Strategy & Change, Mergers & Acquisition.
. Global Technology Services: Cloud Based Services, Server
virtualization, Business Continuity & Resiliency Services, Help Desk,
Managed services, Security, Workplace Services, BYOD, Mobility.
Project Manager Columbia, MO 2012-
2013
. Developed full-scale project plans and associated communications
documents.
. Demonstrated ability to manage multiple concurrent remote projects
with multicultural teams of engineers, partners and customers.
. Experience with formal project management processes and methodologies.
. Experience managing projects involving multiple stakeholders in the
customer environment.
. Knowledge of mobile data architecture and services.
. Experience with business consulting and requirements gathering.
. Tenacious approach - resilient in the face of setbacks, maintains
positive approach.
. Self-motivated and self-starter - able to work and produce results
under own initiative.
. Innovative free thinker - finds better ways of executing tasks.
. led concurrently 11 projects from RFS to Steady State - SO, BCRS,
Cloud, Public and Private, Pureflex, Purescale implementation.
. Managed within each project, 3 to 15 resources at any given time.
. Projects include Server Builds, relocations, Mainframe performance
management.
. Ran a major Proof of Concept project as frontline to the Customer
acting as a key focal for moving the Proof of Concept to a WIN status.
. Received praise from 1st through 4th line Management as well as
Customer and Service line Management for completing a crucial
Mainframe project on time and without incurring fees associated with
major Service Level agreement penalties associated.
Volt Inc., Overland Park, KS 2010-2012
Business Development Representative
. Opened 12 new accounts
. Created a revenue stream of $400,000 in 4 months; growing to
1.5million in stream revenue
. Brought Value add to the existing Territory growing the existing
business by 20%
IBM Corporation, Kansas City, MO / Atlanta, GA 1998-2010
Client Executive (2008 - 2010)
. Drove annual sales revenue, finishing at 104% of sales in Q1 of 2010
and 107% in 2009.
. Generated 122% of quota in 1H'09.
. Led Kansas and Missouri SMB territory in 1H 2009 and the
Atlanta/Industrial territory in 2010.
. Handled the promotion and selling of hardware and software products
and services.
. Attained an outstanding profitability by collaborating with four
inside sales representatives involved in the retail, banking,
industrial, and healthcare sectors.
. Tracked and managed unassigned new business accounts and developed
pipeline across all platforms.
Delivery Project Manager, Overland Park, KS (2002-2008)
. Successfully managed multiple IT implementation projects around
hardware, software and IT services for various large enterprise
accounts.
. I Worked individually or as part of a team to provide project
execution on client engagements
. I contributed to strong client relationships through positive client
support and sound expertise
. Utilizing proven tools and techniques, executed project deliverables
in a manner congruent with the client's business objectives
. Directed and managed project development from beginning to end
. Work with client service lead to understand project scope, milestones,
and hardware and software equipment needs
. Developed full-scale project plans and associated communications
documents
. Identified and tracked project issues, providing regular status
updates until resolved
. Served as an escalation point to team members, facilitating prompt and
appropriate responses to project issues and risks
. Proactively managed changes in project scope, identified potential out
of scope activities, and devised contingency plans
. Identified and managed project dependencies and critical path
Customer Engineer, Kansas City, MO (1998-2002)
. Employed functional authority for planning, organization, control, and
implementation of system installation projects.
. Ensured that project staff was coordinated and in accordance with
project requirements.
. Took charge of assigning project personnel to specific aspects of
project.
. Trained in Install, Maintenance, and function of Mainframe, DASD
storage, Networking, Robotics, Servers, AIX, Linux, MVS
Education
Bachelor of Arts in Psychology
The University of Kansas, Lawrence, KS