Sr Systems Engineer

[pic] [pic]

Michael

S. English

**** ******* ***** **** *********, Ga 30294

Phone: {678} 508-5423

Email: mailto:*******@*********.***

Summary:

IT professional with over 10 years of experience in the industry ranging

from but not limited to:

[pic] Presentation, Project management, Documentation creation

[pic] Working knowledge of LAN/WAN, Network topology,

[pic] Firewalls, IDP, Routing, Hubs and cabling.

[pic] Monitoring, Notification, Switches, Routers, OSI layers

[pic] DNS, WINS, DHCP, VPN, TCP/IP, IIS, Enterprise Backup's

. Windows NT, Windows 2000 - 2012

. Cisco UCS platform

[pic] Vmware ESX, Virtual Center, Exchange 5.5 and 2000, Active

Directory, SQL 7.0 -2008

[pic] PBX Administration, SMS 2.0, WDS, SMS 2003 Ghost Imaging,

Terminal Server and Citrix.

Certifications

MCSE (Server Infrastructure) Windows Server 2012

MCITP (Microsoft Certified IT Professional) Enterprise Administrator on

Windows Server 2008

MCITP (Microsoft Certified IT Professional) Virtualization

MCSA (Microsoft Certified Solutions Associate) Windows Server 2008

MCTS (Microsoft Certified Technology Specialists)

ITIL V.3 Foundation

CCNA (Cisco Certified Network Associate) this cert has Expired.

Career Experience Summary

BCD Travel (World Travel) Atlanta, GA (6/07 - Present)

Senior System Engineer

Create and Administer MSCS with SQL 2000, 2005, 2008

Install, update firmware and create Luns for ISCSI SAN array Equal Logic

PS100 - PS6000

DNS, DHCP Administration

Windows 2000, 2003, 2008 Standard, Enterprise, 32bit and 64bit (R2)

V-sphere 4.0-5.0 VMware ESX Server 3.5, Virtual Center 2.5. Design, Install

administer ESX servers and Virtual Machines . Handled POC for Cisco UCS

and administration.

Data Center migration to new Data Center Via Hot and Cold migration.

Complete multiple Projects across departments while simultaneously

supporting daily work queue

2000-2012 SQL Microsoft Clustering Services

Technical resource in interview's for potential new hires.

Lynk Systems (RBS World Pay) Atlanta, GA (6/03 - 6/07)

Network Administrator/ Security Admin

Design, Install and Support Vmware ESX and Virtual center environment.

Firewall, IDP management, DNS, File Integrity software, and F5 load

balancers

Install, maintenance and configer Routers, Switches and Servers.

Assist Manager, Network Monitoring using pings and SNMP For Device status.

Maintain and configure Active Directory Security policy's and

Organizational Units.

Address all security Patch releases and recommend if they should be

deployed.

Mike English

Serve as a point of contact for inquiries relating to Network Monitoring

Status.

Assist in determining the root cause of network performance and

availability issues.

Manage projects from start to finish. Implement and administer various

security and resource products on the network. Evaluate, recommend and

deploy monitoring and security products on Server, Network and Desktop

Systems. Such products include anti virus, Email content scanning, etc..

and hardware management remote inventory tools. Assist in -

-documenting the network including interrelationships between various

servers, applications and databases. Enact corrective measures when

problems arise that have a documented resolution. Help maintain Exchange

2000.

Provide daily and monthly reports to Management on network resource

performance parameters.

Closely interact with the software development teams to analyze batch-

processing errors.

Identify and implement automated solutions to recurring network or batch

processing failures.

Create and maintain event notification triggers within our Unicenter,

What's UP Gold, Cisco Works 2000 and Insight Manager Technologies to

support a 24 / 7 awareness of our NT based network components.

HeadHunter.Net / Careerbuilder Norcross, GA (11/99 -January 01/03)

Network Administrator / IT Engineer II

Provide on call support, troubleshoot and monitor network in a Windows

2000 LAN/WAN consisting of 500 + user's, 70+ Server's on location and 8

remote sites. Establish objectives & priorities for installation & upgrade

of various data related circuits and equipment. Provide support and

maintenance for File (Active Directory), Print, DHCP, DNS,VPN,IIS 4.0-5.0

and Wins Server's.

Also monitored DS1 bandwidth utilization. Negotiate installation dates with

customers, vendors and technicians.Helped maintained 5 vlan's on three 4006-

catalyst switches connected by fiber and a Cisco 3660 router configured

with BGP. Serve as main point of contact for all Vendors, upgrades, T-l &

managed router installs. Support and maintain Terminal and Citrix servers.

Configure, support and maintain Check Point firewall's running version 4.1

with 2 Nokia i440 Firewall modules and one Management console. Deployed

Secure remote client to 50+ user's. Set and maintain security policy for

domain. Install, configure, maintain and build Window 2000 Server's, some

with Dell Power Vaults configured with raid 5. Bring up new remote sites

from ground up by working with ISP, connecting, configuring switches,

hubs, network printers, PC's and wiring office's with Cat 5 cables.

Configure and maintain SMS 2.0. Maintain Epolicy Orchestrator for Antivirus

(McAfee Antivirus) management and updates on Servers and workstations.

Provide support and programming administration for Intertell PBX and Avaya

(Lucent) Definity G3 Switch Axxessory. Punch down phones on 110 and 66

termination block. Maintain Enterprise wide backups for critical servers

using Veritas 8.6 and Arch Serve Enterprise 2000. Build, install and

monitor APC 5000 UPS backup power supplies. Made documentation for server

installs, software installs and LAN /Wan topology. Created images for

workstations to help ease the pain of deploying workstations to new

employees. Performs administrative functions critical to the success of

customer request. Plan, implement & control tasks & requests. Uses standard

project management concepts and tools to plan, implement and control tasks

and requests. Provide lead and tier 3 support for helpdesk problems with

Payroll systems well as Office and Internet explorer.

Management Decisions, Inc. Atlanta, GA (1/99- 9/99)

BellSouth Information Systems-BellSouth Advertising & Publishing

Network Administrator

Create and administer user accounts, home folders, shares, in a dual

network environment NT and Novell, LAN\WAN, T1, reset passwords using Unix

base systems and Telnet. Plan, implement & control tasks & requests. Also

responsible for creating and maintaining WINS,DNS,DHCP and secure ID cards

used for VPN remote network security Issued and kept records for all secure

ID cards. Maintained print and file servers (Compaq Servers), imaged

laptops and desktops using Ghost Imaging utility, loaded new MAPI and sms

packages to workstation that did not receive the initial

Mike English

release. Remotely connect to user's PC's to resolve problems in remote

locations. Set up new workstations, palm pilots, taking help desk requests,

troubleshooting printer issues, setting up printers, troubleshooting

network login problems, setting up and configuring RAS. Manage incoming

data request from start to finish. Negotiate installation dates with

customers, vendors and technicians. Supported MS Office suite, Outlook

97/98, Internet Explore and resolved all other software and

hardware related issues. Uses standard project management concepts and

tools to plan, implement and control tasks and requests.

NCR, Duluth, GA (4/98-1/99)

Internal Technical Consultant

Provided internal technical support for over 500 users in a Win98, Win95

and NT Workstation LAN/WAN. Manage incoming data request from start to

finish. Configured DHCP,WINS, Made transition of PCs and Laptops over to

new network when company split. Plan, implement & control tasks &

requests. Supported software and hardware issues all the way to the

network hubs.

Consulted with associates- -to determine what upgrades could be made,

ordered parts and made installations as needed. Negotiate installation

dates with customers, vendors and technicians. Troubleshot Internet

Explorer, Payroll system application (ADP), Microsoft Office suite on

workstations. Configured all new PCs, Laptops,hubs and printers from

scratch also added them to the network, loaded software, and setup sharing

for individual depts. Imaged laptops and desktops using

Ghost Imaging utility, Configured home PCs for RAS dialup connection, set

proxy configuration for the Internet. Backed up important documents to

associates appointed drive space on network. Performed Y2K testing on all

PCs and Laptops. Uses standard project management concepts and tools to

plan, implement and control tasks and requests. Maintained track of all

issues through an Intranet based helpdesk (Vantive) request grading system.

WANG TECHNOLOGIES, Smyrna, GA (10/97- 4/98)

Technical Analyst

To provide software and hardware technical support to 60+ clients per day,

via headset in a team-based helpdesk environment. Level II Technical

support: provided support for level I analyst when needed, made callbacks

to clients with problems level I technicians didn't solve. Plan,

implement & control tasks & requests. Trained new technicians on company

database, how to find solutions to -

-customer's problems. Negotiate installation dates with customers, vendors

and technicians. Also familiarized level 1 Tech's with new systems.

Supported Microsoft Office suite, Internet Explorer.Win 95,98

GE Capital (Contract) Olsten Staffing, - Norcross, GA (6/97-10/97)

CONSULTANT

To provide software and hardware technical support to clients, via headset

in a team-based helpdesk environment through Vantive tracking software

Negotiate installation dates with customers, vendors and technicians.

Supported Microsoft Office suite, Internet Explorer. Trained new

technicians how to utilize company database, how to troubleshoot new

product as well as proprietary software and how to find solutions to

customer's problems.

Mike English

Training Curriculums

. VMWARE ESX server 2.5

. NH: 6418: Deploying Windows Server 2008

. IMS: Maintaining and Administering SMS 2.0

. IMS: Windows 2000 Professional

. IMS: ICND (CCNA)

. ISS: Check Point Security Training +VPN (CCSE / CCSA)

Relevant Experience and Skills

Operating Systems

Cisco IOS, Cat IOS, Windows 2000 - 2008 Microsoft Windows NT 4.0 Server,

NT Server in the Enterprise, NT Workstation, Win 9x, Win 3.x, DOS, NetWare

4.11 & 5.0, Amiga DOS, Lite Unix

Hardware

Nokia i440, Cisco Switches and Routers3660, 4006,Dell 6350, 6450, 2450,

6300, Dell Power Vault, Dell G1, GXI, GX110, Inspiron 3500, CPX, CSX, IBM

PL, XL, 2000, 3000, NCR 3200, 3300 3400 (S24+) series servers and desktops,

Compaq Proliant 3000 & 7000 series servers, desktops, and laptops, IBM 300

series laptops, Toshiba 400~700 series laptops, Texas Instruments 600~700

series laptops. APC UPS 5000,3000

Applications

Vmware ESX Server Virtual center, System Management Server 2.0, Exchange

Server 5.5,Arch Serve2000, Veritas 7.3 -8.6, What's up Gold 5.0, Epolicy

Orchestrator, Axxessory Talk 52F0,Check Point V4.1, Office 9x-2000, Outlook

9x, Access 97, Internet Explorer, Netscape, Adobe Acrobat, FrontPage

97,Ghost, Drive Image -Professional, PC Anywhere, McAfee Remote desktop,

Vantive, Microsoft Office suite and numerous other applications.

References

Available upon request[pic]

Contact this candidate