Customer Service Years Experience

MASON D. BRAWLEY

**** ******** ****, *******, *****, 77044

979-***-**** (HOME) / 979-***-**** (MESSAGE)

EMAIL: **************@*****.***

SUMMARY:

Motivated, results driven professional, with an extensive array of knowledge offers over 3 years of experience

delegating operational objectives while directing initiatives in Information Technology, Web Design, and Web

Administration.

Evaluated the efficiency and productivity by establishing performance standards, training, and objectives that

assisted staff to excel in skills development, work ethics, and team cooperation.

In addition, possess distinct attributes to include a well-documented solid reputation for dedication, creative

problem solving, and an exceptionally detail-oriented work ethic that produces timely cost effective results

leading to the successful completion of numerous projects.

SUMMARY OF QUALIFICATIONS:

* Over 2 years experience in Information Technology, Web Design, and Web Administration.

* Over 2 years experience shipping and receiving material while providing customer service.

* Over 1 year experience executing operation in ecommerce and online sales

* Over 4 years experience as an Android User

* Over 3 years experience executing daily operations while managing and performing web administration of

a multi-functional website.

KNOWLEDGEBASE:

Microsoft Excel Microsoft Word Internet Multimedia

HTML 5 Google AdSense Stocking Microsoft PowerPoint

Microsoft Publisher MovieMaker Microsoft Outlook Windows XP/7

Adobe Applications Adobe Photoshop Firefox Thunderbird

Adobe Flash WordPerfect Cisco Systems LAN

Computer Networking Data Entry Android Internet Marketing

Python Java Script PHP CC-Assist

MySQL Icon Forge WAMP Notepad++

Sublime text 2

EXPERIENCE:

North Channel Area Chamber of Commerce (Web Administration) Houston, TX

Sales Associate 1/2014 – 05/2014

While updating and managing all Chamber of Commerce social media, performed general administrative

assignments to include updating calendar on web, updating Chamber of Commerce members on web using CC-

Assist, and broadcasting from web, while updating content on website. Performed Accounting duties, while

sending out invoices and editing documents for Chamber of Commerce clients. Managed the Information

Systems and set up of the 37th Annual Gala.

Academy Sports & Outdoors (Retail Operations) Houston, TX

Sales Associate 6/2013 – 3/2014

While operating a forklift and manual pallet lift, performed overnight stocking and putting away of large and

small merchandised products. Performed additional retail operations and duties as assigned by management.

Performed logistics from warehouse to the merchandising floor. Completed planograms and also assisted with

general store clean up and with all exchanges, returns, and put backs of merchandise. Performed order

processing, logistics, and closing of online orders.

Wal-Mart Superstore (Retail Operations) Bay City, TX

Overnight Stocker / Sales Associate 6/2012 – 8/2012

While operating a forklift and manual pallet lift, performed overnight stocking and putting away of large and

small merchandised products. Performed additional retail operations and duties as assigned by management.

Performed logistics from warehouse to the merchandising floor. Completed planograms and also assisted with

general store clean up and with all exchanges, returns, and put backs of merchandise .

*References available upon request.

EDUCATION:

2008 - 2010 Perkiomen Valley High School Collegeville Pennsylvania

2010 - 2012 Graduated Bay City High School Bay City, Texas

2012 - 2013 Navarro College (Web Applications) Corsicana, Texas

2013 –Present San Jacinto College (Web Applications) Houston, Texas

Associates of Applied Science in Web Applications

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