Customer Service Sales
Resume:
Objective: To obtain a challenging position with growth potential where I
can best apply my skills and have the opportunity for career development.
Qualifications:
. Detailed
. Flexible
. Organized
. Multi-Tasker
. Self Starter
. Strong Data Entry Skills
. Able to work independently or as a team
. Great customer service skills
. Strong PC skills (Microsoft excel, word, office, outlook)
. Extensive experience with high volume customer service and billing
. Database management
. Inventory, Shipping and Receiving Management
. People soft
Employment history:
Corning Inc- (Adecco)- Level 1 Buyer (May 2011-current)
I work with people soft, Microsoft outlook, process requisitions into
purchase orders, process change orders, production meeting reports,
customer service calls, complete recurring vouchers, involved in a project.
I approve orders up to $10,000.
Verizon Wireless- Customer Service Rep (2001-2008)
Asst. Retail Operations 2/05-8/05
Front line point of contact with customers for personal lines and business
accounts for wireless services, handled all related customer service issues
from order issues to billings, provided solutions for long term
relationships, utilized sales and service extensions to provide beneficial
solutions to issues to maximize relationships between customers and
company, worked with collections department and billings to provide
customer's with solutions, managed inventory, shipping & receiving for
location, performed A/R and A/P functions in regards to billings/payments,
provided customer service support for Business to Business accounts (local
and national accounts),focused on retaining and maintaining accounts while
supporting operational objectives
Corning Inc.- Assembler/Kitter (1998-2001)
Performed assembly on fiber optic modules and was responsible for kitting
them for shipment-was put on permanent lay-off due to company downsizing
Education- H.S Diploma
. Bradford Central School, Bradford,NY - Boces Criminal Justice
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