Sales Customer Service

RUPA VANIYAMPARAMBATH

**** ********** **** * ***

Mundelein IL - 60060

Email: **********@**********.***

Home: 847-***-****

Mobile: 847-***-****

Summary

3.5 years experience in Front office and Data Entry for Accounts and in

Customer service.

CAREER OBJECTIVE

I seek to join an organization, which will provide me wide exposure,

sufficient responsibilities and opportunity to learn. My personal and

professional growth should be in tandem with the organization.

TECHNICAL & COMPUTER SKILLS

. Experience in MS Excel, MS Word & MS Powerpoint.

. Basic knowledge of QuickBooks

QUALIFICATION

. Bachelor of Arts (English Literature) from Mahatma Gandhi University.

India.

EXPERIENCE

Company name: M/s Vinod Chemicals Pvt. Ltd, India.

. Worked as Data Entry Specialist for Accounts & Sales Department with M/s

Vinod chemicals Pvt Ltd, Cochin, C & F Agents of Dalmia Cement (B) Ltd.,

for four and half years

Job Profile:

. Front Office duties like attending incoming calls, redirecting calls and

filing.

. Data Entry of Sales orders

. Tally monthly Sales figures with aggregate individual customer orders

. Tally monthly Sales figures of distributer with supplier Quantity

. Handling cash and Cheques from Customers as part of their payments

. Provide Order/sales reports to Accounting Department & Management

. Co-ordinate with dealers and various branch offices.

. Administrative Activities such as handling correspondences, filing,

dispatch and receipts.

. Archiving entries of previous year.

. Preparation and generation of reports.

. Handling customer queries.

Company name: Lakotia Computer Centre

. Worked as Academic Counselor with M/s Lakotia Computer Centre, Cochin,

India

Company name: Maples ESM Technologies Ltd., India.

. Worked as Academic Counselor with Maples ESM Technologies Ltd

. Giving them details about the mainframe courses

. Attending calls

. Handling cash

Company Name: Orion Nissan., franchise of Nissan Motors.India

. Worked as a Data Entry & Front Office Administrator

Job Profile:

. Data Entry of Sales orders and front office receptionist.

. Maintaining and retrieving database information and filing

correspondence reports and documents.

. Ordering office supplies and stocking.

Company Name: Allstate., Northbrook, USA

. Working as a call center representative(inbound calls)

Job Profile:-

. Attending Inbound calls.

PERSONAL STRENGTHS

. Sincere, result oriented and hard working.

. Effective team player.

. Excellent learning abilities and ability to adapt quickly to new

environments and new roles.

. Dynamic, self-driven with high energy levels.

. High level of customer orientation.

. Good communication skills.

Contact this candidate