*

Eliezer Schecter

***** ***** ********* *****,

Brookeville, MD 20833

Cell 438-***-****

acd7zg@r.postjobfree.com

SUMMARY

IT professional/technician with experience in IT support, desktop support and computer support.

Proficient in various computer software and troubleshooting.

Objective: Seeking position as an IT support, desktop support, call center and computer support

technician in the Maryland area. Looking to benefit the company with my computer support

skills and experience.

COMPUTER SUPPORT SKILLS

Expert in Microsoft Windows XP, Vista, 7 and 8

•

Software experience: Word, PowerPoint, Excel, Outlook.

•

Installation of antivirus programs

•

Hardware and software installation

•

Manage access and security to network resources

•

Highly skilled in providing effective technical support in hardware and software issues

•

including diagnosis and troubleshooting

Provide technical support via telephone help desk

•

Analyze the architecture and the operation of computer systems

•

Analyze and fix computer and printer problems

•

Expertise in Malware and virus removal

•

Active directory, DNS, DHCP and TCP IP

•

Proficient in troubleshooting computer networks.

•

EDUCATION & TRAINING

June 2012- August 2013 Herzing College Montreal, Quebec

V.S.D Computing Support Degree

WORK EXPERIENCE

Montreal PC Repairs http://montrealpcrepairs.com/

May 2012 - Present

2

Owns and operates small business which provides computer support services on a call basis for

many clients in the greater Montreal community.

Eliezer Schecter

18681 Queen Elizabeth Drive,

Brookeville, MD 20833

Cell 438-***-****

acd7zg@r.postjobfree.com

Internship-Montreal Jewish General Hospital

May 2013 – August 2013

Trained as a technical support analyst at the Jewish General Hospital in the research center

L.D.I.

Work included:

Installing Citrix program on PC’s

•

Configuring Lenovo Laptops, Desktops and Printers

•

Provided user support for laptops and PC’s

•

Set up laptops & PC’s for first use with virus program, connected to network & printers

•

C.P.E Kindervelt School (Montreal)

Nov 2011 – Nov 2012

Administrative Assistant

• Provided office and computer support for daycare business.

3

Contact this candidate