Customer Service Administrative Assistant
Resume:
Shirley Allen
**** ********* ******, ***. #* *********@*****.*** Cell (661) 203-
6210
Bakersfield, CA 93305
OBJECTIVE: Seeking full time, permanent employment which will utilize my
training, experience and skills in the Clerical field.
HIGHLIGHTS OF QUALIFICATIONS
* Easy to work with; cooperative and supportive team member
* Diplomatic and tactful, sincerely enjoy helping people
* Learn new systems quickly, following policy
* Positive influence in the working environment
* Dedicated, professional attitude
* Loyal, punctual worker
SKILLS AND ABILITIES
* Customer Service
* Clerical
* Office Administration
* Computer Literate
* Microsoft Word
* Data Entry
* Bookkeeping
* Teachers Aide
* Food Server
* Health Care
* Cashier
* Stock Clerk
WORK HISTORY
Waver/Signer
Bakersfield, CA
Liberty Tax Service
01/12-04/13
Marketing and Advertising tax preparation services to potential
customers, via signs; attracted attention to customers. Maintained
positive energy and attitude at all times. Advised potential customers
of company location or service, if requested.
Medical Office Specialist (Externship 160 hours)
Bakersfield, CA
Community Action Partnership of Kern- Family Health Center
12/10-01/11
Utilized Medical Terminology, Medical records charting, and organized
and filed patient records. Performed with legal and ethical
boundaries, performed data entry and responded to verbal
communication. Pulled charts for walk-in patients to see the doctor,
pulled chart and delivered to the doctors.
Office Service Assistant Bakersfield, CA
Department of Human Services 10/04-07/07
Fax Applications to appropriate outstations, create case folders and
labels for new applications, log general assistance applications on
DHS, receive, clear and distribute incoming mail, dispense mail in
client services division, direct clients to the appropriate window or
area, pull SFIS appointments for that day for the SFIS applications
that are completed from screening tray, data entry, file papers in
appropriate unit tray, process monthly reports for Human Services
Technicians, copy original check stubs and receipts, assemble packets
of mandated material for Human Services Technicians, clear documents,
and answer interoffice phone call.
Administrative Assistant Bakersfield, CA
Department of Mental Health 03/03-09/03
Update, verify, and process confidential documents, data entry, answer
multi-phone lines, receive and distribute messages, routed outgoing
mail and file documents, utilized standard office equipment including
a fax and copy machine.
EDUCATION
Kaplan College Medical Office Specialist Diploma Bakersfield, CA
Bakersfield College Business Communication Certificate
Bakersfield, CA
Bakersfield College Child Development Associate Teacher
Bakersfield, CA
Bakersfield College Child Development Assistant Teacher
Bakersfield, CA
Bakersfield College Associate Art Degree Bakersfield, CA
Crenshaw High School Diploma Los Angeles, CA
Shirley Allen
1718 Jefferson Street, Apt. #2 *********@*****.*** Cell (661) 203-
6210
Bakersfield, CA 93305
PROFESSIONAL REFERENCES
Rachel Naves/US Army
Medic
Ft. Irwin, CA
Letisha Brooks/CAPK
Supervisor
Bakersfield, CA
Arlene Gomez
Mentor
Bakersfield, CA
Christine Rodriguez
Director
Bakersfield, CA
Janeen Rodriguez
Supervisor
Bakersfield, CA
Contact this candidate