Project Manager

Nidhi Gupta

Email: *****.*******@*****.*** ~ Tel No.: +1-408-***-****

Reliable project manager offering a proven history of success supervising, planning, and managing

one or more Implementation projects with multiple deliverables, complex dependencies and multi-

million dollar budgets.

~ SYNOPSIS ~

IT professional offering 12+ years of experience in the field of Project Management with hands on experience in

banking product implementation.

A keen planner, strategist & implementer with demonstrated success in end to end project management.

Highly effective liaison and communication skills proven by effective interaction with management, users, team

members and all the different stakeholders

Significant experience in working with customers, project managers, technical and functional teams for securing &

executing concurrent projects.

Strong problem solving skills coupled with confident decision making for enabling effective solutions leading to high

customer satisfaction and low operational costs.

Ensuring integrity and delivery of multiple projects with respect to time, budget, scope, change, risk and resources.

Capable of keeping teams focused and delivering success in rapidly evolving and dynamic environment by effectively

collaborating, facilitating, leading and coaching large sized global teams.

CAREER CONTOUR

Infosys Technologies Limited (www.Infosys.com/Finacle)

(From Jun ‘01 till date)

Working as a Senior Project Manager

Professional Competencies

Project planning and delivery:

Direct and coach multiple PMs and/or team leads on complex projects.

Manage, plan and organize project activities in a dynamic environment

Converting business strategies into structured projects with deliverables identified.

Developing and deploying key execution strategies across business and estimation

Delivery of projects from conceptualization to delivery within preset budgets and deadlines.

Ensure integrity and delivery of multiple projects with respect to time, budget, scope, change, risk and resources.

Assess project issues and identify solutions to meet productivity, quality and customer goals.

Manage resource allocation across multiple projects including tracking resource bandwidth

Guarantee the attainment of key milestones by proactively tracking metrics and project outputs.

Apply effective project management methodologies and control techniques.

Mitigate risk by identifying, escalating and resolving issues across multiple delivery groups and/or projects.

Conduct planning and operational readiness assessments to provide an effective transition into production.

Requirement definition Management and Client Management:

Identifying and monitoring the needs of all the stakeholders involved in a project and make sure that the requirements

are met.

Evaluating the resources for meeting the goals defined by the client

Doing a feasibility analysis of the project in terms of the overall cost. Addressing the concerns of all the stakeholders to

ensure the project is viable from an economic standpoint.

Ensuring that the organization has technological capabilities and expertise to achieve the project’s goals, or whether

the additional resources will be required

Finalizing the initial scope and getting a formal sign off from the customer so that the end result is same as expected.

Ability to identify the changes, during the subsequent phases of the project, which are going to impact the requirements

and communicate the change management plan to address those changes. Determining the impact of changes if they

will affect the cost, scope of schedule of the project.

Ability to document and address the requirements, the need for ongoing requirements management related to

upgrades, add ons, improvements, and the like.

Working with the customers to get alternatives for key challenges.

Ability to perform robust business process analysis and recommend solution.

Excellent organizational and documentation skills.

Leadership:

Work with project team and key stakeholders to devise best practices and continuous improvement of project delivery.

Synchronize the efforts of major initiatives involving multiple groups and departments.

Coach, mentor and motivate junior level PMs and leads.

Escalate issues and concerns appropriately.

Develop and maintain issue logs to ensure accountability for resolution of key issues.

Offer input and feedback on growth and development opportunities for junior PMs.

Consider, prioritize and balance the competing needs of diverse stakeholders

Manage matrixed resources and related relationships within each functional area.

Communication Skills:

Maximize productivity by setting clear expectations and proactively communicating project status, issues and risks to

internal stakeholders and top management.

Draft and distribute project objectives and tasks to the solutions team.

Negotiate successfully with clients, cross functional teams and outside vendors.

Nurture relationships with project sponsors as well as business and IT executives.

Communicate regularly with customers to ensure quality of product and service.

Prioritize and delegate key project tasks to team members.

Excellent Team motivator.

Attainments

Met goal of addressing and resolving issues within 24 hours SLA for highly critical issues

Manage the lifecycle of dynamically changing requirements from ideation to sprints to deployment.

Communicate with other management, engineers, product managers and support specialists on product issues

Track and communicate team velocity and sprint/release progress

Successfully completed implementation all of the Retail Banking Projects in various roles and capabilities.

Acquired sound knowledge base about the interfaces for integrating Finacle with any 3rd Party software of the bank.

Successfully executed all presales activities such as responding to RFP’s and RFI’s by mapping the bank’s business

and providing optimum solution.

Supervised various kinds of reports as well as modules required by the bank and facilitated generalized methods and

functions to ease report generation.

US Market study for Bank’s assets requirements.

Awarded “Team Excellence” award for best team management, leading to high customer satisfaction for SOCGEN

China project.

Managed implementation for some of the prestigious clients like Discover Financial Services (DFS, US), Union Bank of

California, SOCGEN China with a peak team size of 100.

Selected Projects and Achievements:

Jan 2011– Nov 2013

Finacle Implementation for Discover Financial Services: Managed a team of 85 people through all phases of $30

million project for implementing assets project.

Result: Rescued the project by having strong communication and negotiation skills, selling the idea to the senior

management of the bank for implementing Sprint methodology for requirement phase. Planned strategies to map the

dynamically changing bank’s requirements to Finacle product by leading and executing a marathon of brain storming Sprint

sessions for a time period of 3 months for freezing the overall scope. This sprint management and execution was well

appreciated by the senior management.

Dec 2009 – Dec 2010

Finacle Implementation for Union Bank of California: Guided a team of 45 people to freeze the entire gamut of

interfaces, build new applications and plan for uploads and downloads to do a complete synch up of data from various

systems into one single application.

Result: Got the project back on track within 1 month by creating a well defined backlog plan, creating the interdependency

plan between various systems and tightly integrating offshore development team into the project work stream.

Jan 2009 – Nov 2009

Finacle Implementation for SocGen China: Managed all phases of the software development lifecycle (SDLC) for

dozens of custom solutions. Ensured defect free release in an extremely short time span of 4 months. Effort estimation,

Budgeting, project planning, resourcing were some of the critical areas, managed extremely well and appreciated by the

client.

Results: Delivered industry leading banking software that saved clients millions of dollars, shortened processes from weeks

to minutes, and generated huge increase in their overall business within year one of launch. Increase in revenue for Infosys

by $1 million for providing excellent custom solutions.

2001 till Sep 2008

Handled Various projects in different roles and capabilities within Finacle, Infosys.

Tools

Microsoft Project Excel Outlook PowerPoint Word Infosys Proprietary project planning systems and tools

Windows NetMeeting Microsoft LiveMeeting

Affiliations

Member, Project Management Institute (PMI)

ACADEMIC QUALIFICATION

M.Tech Civil (PHE) REC Bhopal 2001

Attained distinction with 79% Marks

B.E (Civil Engineering) Nagpur University 1999

Attained distinction with 80% Marks

PERSONAL PARTICULARS

Date of Birth : 2nd April 1977

Contact Address : 655, S Fair Oaks Ave

A 102

Sunnyvale 94086

VISA Type : EAD (L2)

Contact this candidate