Customer Service Sales

FOLASADE' A. OGUNMOKUN

**** * ***** ** ? Richmond Virginia 23224

804-***-**** ? acd7vs@r.postjobfree.com ? UnskryptedTV.com

Mac/PC ?Adobe ?Camera Operations? Microsoft ?Final Cut ?Deko ?Salesforce

?CRM ?Contact At Once?ENPS?SWOT analysis

[pic] WORK EXPERIENCE [pic]

Business Development Center Manager Capital Automotive

Richmond,VA 2014-Present

Initial contact for new and existing clients interested in purchasing a

vehicle or finding out more information

Responds quickly and politely to all inquiries and properly assist

customers by serving as liaison between customers and sales persons

Utilizes databases, CRM, for cold calling and soliciting new business

while managing and growing accounts

Utilizes internet, email, telephone and in person contact to stay in

contact with clients.

Builds rapport for myself and company, sells all departments, service,

parts, sales and especially the inventory.

Associate Producer WJLA- ABC7/ News Channel 8

Arlington, VA 2012

Writes scripts, finds topics, and guests for Let's Talk Live, while staying

in contact with guests and PR reps.

Used ENPS to create rundowns, and helped booth shows and let director and

control room know what was expected on the show so that they could make

good calls on camera moves and stage set up.

Managed production assistants, floor directors, and interns to make sure

they completed their role for a smooth show and helped transition for the

next show.

Show was a live taping and would be interrupted by breaking news which I

had to quickly adjust rundown and guests in order to properly adjust

everyone to the flow of information.

Prod. Asst. Associate Producer WJLA- ABC7/ News Channel 8

Arlington, VA 2012- Present

Goes above and beyond duties as an assistant with production of ABC 7 and

NC8 shows including Inside Washington, Good Morning Washington, Politico,

etc

Provides assistance for directors, anchors, and producers, help with

scripts, tapes, floor directing

Pre-interviewing and booking interviews, plus maintaining a good

relationship with guests and hosting them while at studio

Event Coordinator National Cherry Blossom

Festival/ DC Bid Washington, DC 2013-14

Organized, produced, and managed events for the Cherry Blossom Festival

with scouting talent, creating schedules for festivities, and creating

ambiance for locations look.

Concurrently served as stage manager and announcer, I was emcee, talent

contact, and host for guests.

Corporate Liable Consultant Sprint

Waldorf, MD 2012

Responsible for planning and conducting presentations and demonstrations

with wireless devices and services.

Developed and managed relationships with new and existing customers.

Enthusiasm for learning and teaching new technologies to employees and

customers in high tech environment.

Junior Director of Internet Sales Koons Ford

Falls Church,VA 2011

Developed rapport with new and existing clients interested in purchasing

vehicles for commercial purposes.

Utilized databases for cold calling and soliciting new business while

managing and growing accounts

Utilized internet, email, telephone and in person contact to stay in

contact with clients.

Creator and Director Magic Johnson Sub

Connection Washington, DC 2010

Created and directed a fun and entertaining music video with musician Fuze

the MC and Dizzy.

Video featured WOW Cafe and Wingery, Energize Smoothie, Asian grill and

many more cultural restaurants.

It aired on the Sodexho website and inside Howard University's student

lounge to shine light on the newly renovated Magic Johnson Sub Connection

formerly known as the Punchout.

This video was made on a one day notice and due in two and was still a

professional production.

Sales Representative AT&T

Portables Arlington,VA 2010

Utilized customer service skills and understanding to develop customer

relationships and consumer loyalty.

Met and exceeded sales objectives by always ranking in top 10%.

Product and current knowledge in data and technology ensured thorough

responses to concerns and questions.

Server Uno

Chicago Grill Washington, DC 2009-2010

Utilized customer service skills and understanding to develop customer

relationships and consumer loyalty.

With a friendly smile I welcomed guests into the restaurant and as their

server I gave them an experience to remember and love.

Took orders for food and assisted customers with their choices by using

product knowledge and experiences.

Maintained a clean environment, set up store, helped other team members

with running and accommodating guest.

Handled cash and practiced great customer service, communication skills,

and hospitality.

Segment Producer WHUT Howard University

Washington, DC 2008-2009

Produced segment on Spotlight Network called "Cinema B Lounge," an

arrangement of films by Howard students

Scripted, directed, and edited shows into an hour long show for WHUT's

network

Assisted with the production of other shows within the Spotlight Network

and made sure everything was organized and ready to be aired.

Showroom Hostess C.E.C Entertainment

Richmond, VA 2005-2007

Utilized customer service skills and understanding to develop customer

relationships and consumer loyalty.

With a friendly smile I greeted and guided parties to their tables for

children's birthday parties and gave them an experience to remember

forever.

Placed orders and served food and drinks to children as well as conducting

the party from beginning to finish customers with their choices by

using product knowledge and experiences.

Entertained guests, handled money and sales.

Maintained a clean environment and practiced teamwork, customer service,

and hospitality.

EDUCATION

Washington, DC Howard University

Fall 2007- Spring 2011

Bachelor of Arts in Television Production with 3.41 G.P.A, Cum Laude

Honors and repetitively on Dean's list

Received $2,500 high achiever's scholarship every semester

Involved in student council, student ambassador and multiple volunteer

positions

AFFILIATIONS

Virginia Production Alliance: Richmond District Secretary, Creator and Host

of UnskryptedTV.com, St. Paul's Baptist Church Media Ministry Member, John

H. Johnson School of Communications Student Council: RTVF Representative &

Student Ambassador, Spotlight Network Productions Team, Howard Homecoming

Volunteer 2008, Vizion Performance Team: Music Director, Public Defender of

Bethune Annex, Quill and Scroll Honor Society, Leaders of Tomorrow Richmond

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