Customer Service Representative

***** *. ********* ******

Calumet Park, I L ***27

1-708-***-****

******@*****.***

pca

OBJECTIVE Articulate, with the ability to provided valuable customer and consumer support. Seeking to

secure a position in a thriving industry that will provide growth and development

opportunities, allowing expansion to build on the skills I’ve developed through my job

t raining and work experience.

SKILLS & Experienced customer service representative

A BIL ITIES

Well organized

Detailed oriented

Knowledgeable in Windows, MS Excel, Access Word & PowerPoint

G reat with my hands lifting and stocking

Loading and unloading t rucks with 1200 + packages

EXPERIENCE [ FEDEX GROUND]

JANUARY 4,2013 – SEPTEMBER 18,2013

I worked as a package handler at FedEx. My responsibilities was scanning each package that

came through the chute maintaining a 350 load rate, also loading and unloading a delivery

t ruck full of packages.

[UPS]

FEBRUARY 10, 2011 – MARCH 12, 2012

I worked as a package handler at UPS. My responsibilities was scanning each package that

came through the chute, also I loaded the packages onto the UPS delivery t ruck.

[YOUTH MENTOR]

JUNE 15, 2009 – SEPTEMBER 4, 2009

I worked as a mentor for youth. My responsibilities was being a helping hand to the teachers;

I helped the students with their work, I assisted the students on field t rips, walked the

students down to the bathroom, made flyers for the students’ parents, and also helped pass

out the students snacks.

E DUCATION FENGER HS-CH ICAGO, I L JUNE 2006- JUNE 2010

My graduating G.P.A was a 3.7. I WAS A HONOR ROLL STUDENT AND ALSO SERVE IN

T HE NATIONAL HONOR SOCIETY AS ONE OF THE LEARDERS

DEVRY UN IVERSI TY, JUNE 2010 – JULY 2011

I was going to school to further my computer skills by attending computer and networking

classes at DeVry. My last GPA there was a 2.9.

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