Sales Representative

BENSON MOI

**** ** ***** ***. ********: 954-***-****

Miramar, FL 33027 Residence: 954-***-****

*****@*****.***

Data/Business Analyst Professional with experience in marketing, sales and

customer relationship management areas. Demonstrated skills in analyzing

current market conditions, understanding industry trends, and recommending

solutions to meet business demands. Diversified, progressive experience in

the areas of consumer profiling, targeting analysis, dashboard building,

statistical analysis of consumer information and campaign performance.

Capable of managing large customer database and performing data

extractions, manipulation and data analysis.

Strong Analytical Skills Database Management

Project Management Skills Business Development

Creative Problem Solver Sales & Trend Analysis

Relationship Building/Cultivation Sales Forecasting & Modeling

Organizational and Communication Financial Reporting

Skills

EXPERIENCE

STALLION VENTURES, Davie, FL 2010 - Present

A Private Investment Company that provides investment advisory services.

Data Analyst

Provide system-level support of multi-user operating systems, hardware and

software tools, including installation, configuration, maintenance, and

support of these systems. Identify alternatives for optimizing computer

resources.

. Installing software and upgrade hardware while performing simulation

testing to ensure the proprietary trading software 'FishFinder' is

operational using C++ Programming.

. Monitor 'FishFinder' buying and selling transactions to minimize

losses and maximize gains on every trade.

. Extracting data using SQL Query and Microsoft Access.

. Prepare detailed flow charts and diagrams outlining systems

capabilities and processes

. Perform analysis on software application and document errors/trouble

shooting

. Preparing new plans and policies with the help of developers to

improve the quality of applications

DHL GLOBALMAIL, Weston, FL 2006 - 2010

Provides mail processing and distribution services for business customers

via United States Postal Service. (Subsidiary of Deutsche Post, with $18M

in annual revenue).

Business Analyst

Tracked, analyzed and reported on business-unit sales trends that impact

the Global Mail products, while supporting executive decision-making. Key

responsibilities include: developing sales performance & trend analysis,

performing customer churn analysis, and defining/developing sales reporting

tools for the sales representatives.

. Provided on-going sales performance and trend analysis reporting to

the senior management team (in order to monitor the state of the

business). Extracted data from SAP to create reports.

. Supported revenue growth on both increasing sales and prospecting

initiatives with 'user-friendly' sales reporting tools. Reduce the

sales representatives response-time to customer requests for price

inquiries.

. Collaborated with the Sales Retention group (gathering customer churn

data, analyzing/interpreting/reporting customer churn trends by

quarter). Information was used for customer retention.

. Improved the operational effectives by analyzing and optimizing sales

& pricing workflows.

BENSON MOI Page Two

DHL EXPRESS US, Plantation, FL 2005 - 2006

Delivers documents and packages via air and ground network, with $4.2B in

annual revenue and 30,000 employees. Globally, DHL operates in 220

countries with $21B in annual revenue.

Senior Pricing Analyst of Tools and Reporting

Designed, implemented, managed and trained other employees (i.e. Pricing,

Sales & Finance) on all pricing tools. Core responsibilities included:

overseen the migration of the Airborne pricing tools to DHL system,

responsibility for on-going enhancement of the pricing analytical & data

tools, serve as both first-line support of the Rate-making & Quoting tools,

and as matter expertise/resource for the department on reports & data

requests.

. Successfully managed the migration of the Airborne pricing tools to

DHL. Streamlined the sales representative requests and provided a

quick turn around time on customers inquires.

. Provided periodic update on the Gross Weekly Report, Breakeven Report

and Lookup Tools to monitor profitability & pricing effectiveness

using macros and access. Information was used for quarterly updates

on DHL's performance to DPWN at Germany.

. Served as subject-matter expertise and resources to Tactical Pricing

Analysts on setting up query & running report/data from customer

databases (Cognos/CARE). Increased the productivity of the

department.

. Successfully improved and deployed the Competitor's Discount

Comparison Tools on DHL's internal website. Provided competitive

insight to sales representatives for generating bids.

iBill, Deerfield Beach, FL 2002 - 2004

Largest online credit card & transaction processor. Provided secure

transaction services that enabled Web merchants to accept and process real-

time payments for goods and services purchased over the Internet

Fraud Analyst/Premium Account Representative

Support the Claims/Fraud team's day-to-day operation (i.e. monitored &

reviewed potential fraudulent accounts, communicated information on deposit

fraud suspects to account relationship managers, and performed detailed

analysis on credit card transactions that appear fraud activities. Primary

responsibilities included: supervising the daily fraud scrubbing system,

creating & managing the new fraud scoring system, and performing daily

reviews of exception and risk reports.

. Saved the company $10K monthly from fraud charges by identifying and

blocking issued accounts from analysis from internal and credit cards

received from financial institutions.

. Improved internal processes to secure customer credit card transaction

charge to reduce fraud for clients.

EPSILON, Burlington, MA 2000 - 2001

Provider of marketing solutions specialize in the strategic development and

deployment of online & offline marketing solutions.

Account Executive/Supervisor

Managed the day-to-day specific issues and marketing material for 50 non-

profit clients. Key projects included: perform analysis for direct

marketing efforts, responsible for campaign files pull, validate the output

files, analyze data and create reports.

. Provided a comprehensive fund campaigns evaluation of the direct mail

for each customer i.e. response rate & donation dollars by new donors,

existing donors and lapsed donors win-back. Communicated findings and

recommendations to clients on fund contribution and project outcomes.

. Successfully deployed and launched for assigned clients. Coordinated

and translated client request into technical specs.

EDUCATION

Associate degree in Computer Science Programming, New England Institute of

Technology, Warwick, RI

COMPUTER SKILLS

Entire Microsoft Office Suite, Spectra, Dun & Bradstreet, SQL, Cognos

Business Intelligence, SAP

Contact this candidate