Customer Service Quality Control
Resume:
Stephanie J. Moss
Newnan, GA 30263
************@*****.***
A highly motivated individual seeking to combine knowledge of computer
software with excellent work experience to make a solid contribution to an
organization.
Excellent computer skills: Microsoft Word, Excel, PowerPoint, and
Internet Explorer
Proficient in the operation of office equipment as-well-as typing,
filing, and sending e-mails
Skilled in teaching, data entry, training, communication, and customer
service
EXPERIENCE
Source HOV Newnan, GA
General Clerk
2005 - 2014
. Entered data from confidential documents at 60 - 80 wpm
. Deleted blank pages, bleed throws, and turned documents correctly in
Quality Control
. Removed paperclips, staples, and rubber bands. Repaired torn and damaged
documents and
seperated documents correctly by producing 900.13 - 1274.98 per hour at
or above production quota in Prep
Chick-fil-A
Newnan, GA
Cashier 2002-2005
. 3 years of customer service experience maintained in customer
satisfaction and sales in a face pace environment
. Assisted approximately 200 customers per day
. Calculated cost by processed credit card and cash payments for 200
customers per day
West Central Technical College
Newnan, GA
Computer Information Systems Instructor 2002, 2005
. Introduced application programs contained in Microsoft office to
25 students: Word, Access,
and Excel.
. Assured that an approved curriculum format was used for 25
students
. Utilized student evaluation forms and test for student
achievement.
CERTIFIED Georgia Work Ready Gold
2011
May 16, 2011
VOLUNTEER Habitat for Humanity Store
2006, 2014
TUTORING Assist children with their reading and math skills
2000-2005
EDUCATION
State University of West Georgia Carrollton,
GA
Bachelor of Business Administration in Business Information Systems
Gordon College
Barnesville, GA
Barnesville, GA
Associate of Science Degree
References available on request
Contact this candidate