Customer Service Sales

Location:

Posted:

May 20, 2014

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Matthew Houlihan

acd7s4@r.postjobfree.com

Education

Brother Rice High School-Chicago, IL (May 2004)

Eastern Illinois University Charleston, IL (September 2004 May 2005)

-Field of Study: Finance

Moraine Valley Community College Palos Heights, IL (September 2009 Present)

-Field of Study: Finance

Experience

Customer Service/Warehouse (July 2011 –May 2013)

Dubois Fabrics/Lite Products(DLT) (5520 West 111th St, Oak Lawn, IL 60453)

-Stocked warehouse with inventory, including materials exceeding 90LBs in weight

-Assisted customers with upholstery specific and general order processing questions

-Facilitated in-store and out-call sales transactions for single sale and repeat orders

-Managed UPS and SpeeDee packaging operations to ensure prompt delivery on contracted date

-Daily operation of forklift

Inspector/Technician (September 2007 December 2009)

Intermodal Support Services(ISS) (7000 West 71st St, Bedford Park, IL 60638)

-Inspected train cars and chassis to manage maintenance and repair costs for customers

-Performed audits of completed repairs to ensure proper restoration of the equipment

-Cuts, welds, broken/missing lights, reflectors, rivets, etc. in/on steel and wooden boxes

-Practiced and enforced OSHA safety standards while conducting inspections

Customer Service Rep/Sales Rep (January 2006 May 2007)

Uhaul (11855 South Cicero Ave, Alsip, IL 60803)

-Provided in-store customer assistance for shipment process and billing questions

-Operated cash register and reconciled receipts daily

-Performed safety inspections on company trucks to ensure OSHA standards were met

Outbound Package Handler(Seasonal) (September 2005 January 2006)

UPS (1 UPS Way, Hodgkins, IL 60525)

-Loaded semi-trucks with outgoing packages using company-promoted techniques

-Practiced OSHA safety standards to keep package handlers and drivers safe

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