KEITH MILLER
***** *** *** ** ( Greenville, IN **124 502-***-**** (
acd7p2@r.postjobfree.com
OVERVIEW
International Manufacturing ( Quality ( Production Engineering (
Plant Design & Startup
Expertise in manufacturing utilizing over 20 years of experience in initial
plant design and startup, operations, production engineering, supervision,
and quality management. Significant international experience in startup,
manufacturing and quality control within operations located in China,
Singapore, Malaysia, Costa Rica, Panama and the United States.
CORE STRENGTHS
Plant Startup & Management
Profit Minded Process Improvement
Quality in Real World Manufacturing
Management & Mentoring
Catalyst for Change
Leadership in a Multi-Cultural Environment
EXPERIENCE AND ACHIEVEMENTS
L&D MAIL MASTERS INC
April 2013 - present
Chief operating officer
Responsible for all operations for a $25M print, mail, web fulfillment
and direct marketing firm.
. Implemented cultural changes, process improvement measures and
staffing modifications to enable the business to double in size
. Introduced, developed and incorporated corporate and departmental
metrics which are now used to understand current production rates, to
identify areas for improvement and to allow for forecasting to
determine sales commitments
. Redesigned production and warehouse floor plans in order to integrate
new equipment and add efficiencies to work flow
SAMTEC INC 1999
- 2013
director Global supplier quality
2011- 2013
Responsible for quality management and auditing TS16949 and ISO9001-14000
quality standards for over 50 external suppliers located globally.
. Created and standardized inspection processes which allowed consistent
view of Asia suppliers as compared to US, and led to 20% efficiency
gain in inspections
. Conceived and directed initiative to connect all external global
suppliers to a quality defect database to streamline communication
between suppliers and Samtec
. Established new metrics for supplier quality engineers to meet
customer service expectations, determine root cause and corrective
actions
. Conceived and initiated inspection of supplier tooling which
identified engineering issues allowing identification of systemic
issues with external vendor tooling
. Designed and managed a supplier scorecard to communicate and compare
vendor performance
. Developed in-depth quality processes to monitor and support new
operations (stamping and molding) that were moved in-house
KEITH MILLER
502-***-**** ( acd7p2@r.postjobfree.com
SAMTEC INC (continued)
director corporate quality
2006 - 2010
Responsible for global quality management for internal assembly
operations for plants located in Singapore, Malaysia, China, Costa Rica
and Panama.
. Conceived and implemented employee quality bonuses. Implementation of
quality bonus led to 30% decrease in defects.
. Created and managed a repeat offenders program that helped manage
opportunities to improve personnel with poor habits or understanding
of the operational processes
. TS and ISO corporate auditor - conducted monthly audits regarding all
areas of the business including sales, customer service, engineering,
purchasing, assembly and shipping
. Conceived and implemented metrics, based on product sales, to specify
number of associates needed for quality staffing
. Developed and managed internal process audits to verify and maintain
corrective actions that improved overall parts per million defective
manager manufacturing quality
2001 - 2006
Responsible for creating department, processes, staffing and managing
quality of products produced by 1500 associates located throughout 12 US
plants and 3 facilities in Asia. Quality errors decreased by 20% within
one year.
1. Apprised senior management of developments and trends in quality, and
recommended strategy to engineering team for manufacturing
improvements
2. Managed a global team of 20 quality inspectors in New Albany,
Malaysia, China and Costa Rica
3. Created processes and procedures for defect investigation and
associate accountability
4. Initiated and completed a process improvement/recycling project which
reduced waste by 50% resulting in a savings of over $1M a year
PLANT MANAGER
1999 - 2001
Responsible for startup for a new manufacturing facility to assemble
electronic connectors. Responsibilities included physical site
selection, plant layout, hiring of 35 production associates and full-time
management of operation.
KOETTER WOODWORKING INC
1980- 1999
PLANT MANAGER
Responsible for startup of new manufacturing and warehousing facility
which grew from an initial 4 employees to an 80 associate mill working
two shifts.
5. Scheduled production for all operations including rough mill, door
department and louver mill
6. Designed and created detailed Microsoft Excel spreadsheets to analyze
profit and track costs
7. Designed the layout of production lines, including installation and
engineering alterations to all machinery
PROFESSIONAL DEVELOPMENT
TS16949 Internal Auditor
ISO9001 Internal Auditor
ISO14001 Environmental Internal Auditor
Process Auditing and VDA Audit
Internal Quality Systems Auditor
Custom Connector Engineering
Project Management
Problem Solving
Professional Development Planning
Focus on Strengths
Performance Evaluations
Root Cause Analysis
Quick Clear Thinking
Measurement Tools