Customer Service Developer
Resume:
Robert A. Weiner
Boca Raton, Florida 33433
********@*********.***
Professional Management Direction & Leadership *Knowledge of State Regulatory Agency Statutes* Statistical & Analytical Techniques * Financial & Business Analysis *Strategic Planning *Business Development * Marketing *Merchandising* Strong Customer Service Skills * Accounting/Bookkeeping/Bank Reconciliation.
EXPERIENCE:
R.A. Weiner Economic & Financial Consultation Services. Boca Raton, Florida 2009 to Present
Principal Consultant
Review Operational and Analytical Plan(s) for Commercial and Residential Property Holdings.
Work Closely with Board of Directors and/or Developer(s) to Manage and Operate a Community or Holding.
Facilitate Solutions to Issues Presented Between Communities and Internal Support Staff.
Analyzes Advantages and Disadvantages of Alternative Solutions to Problems and Make Recommendations to the Board of Directors or Developer.
Provide Direction to Effectively Manage, Leasing/ Asset Management to Ensure a High Level of Tenant Service and Achievement of Company and Property Goals & Objectives.
Define & Implement Goals Relating to Internal & External Board of Directors - Customer/Residents.
Ensure Property Improvement(s) or other Construction Related Projects Are Completed on Time & Within budget by effectively reviewing all appropriate projects.
Experience with Developer Turnover, Post Developer Turnover, Financials, Balance Sheets, Physical Plant Management & Employee Relations.
Develop New Business Strategies for New Business Development and Resident Satisfaction.
Forensic Accounting Review & Financial Applications/Remedy where needed.
Supervisor of Elections Office, Palm Beach County, Florida. West Palm Bch., Fl. 2007-2009
Deputy Supervisor of Elections, Director of Quality Improvement.
Negotiated and Oversaw Contracts with Outside Venders
Maintained the Government Protocols, Rules & Regulations.
Worked with the County Board of Commissioners
Liaison to the Media and General Public.
Supervised the Out-Reach Education and Registration Program.
Robert Weiner Pg. 2
Universal Express Corporation Boca Raton, Florida 2005-2007
Director
Directed the Collections Dept., Validated Payroll Dept.
Oversaw a Staff of Nine (9) Employees
Created and Administered Financial Models, Forecasting and Costing Methodology Solutions.
Analyzed Loss Reports to Determine Possible Trends & Initiate Appropriate Intervention Techniques.
Ross-Palmer Corp to R. Palmer Limited. Boca Raton, Florida 1992-2005
Director
Responsible for Primary Treasury Issues, Corporate Profit & Structured Dealings.
M & A, LBO, Acquisition of Real Estate Property & its' Development/Construction.
Prepared and Administered Corporate Operating Budget.
Supervised a Staff of 11 Employees.
EDUCATION:
MBA - Degree in Int'l Business Administration Heriot-Watt University
{Minors in Economics and Finance. (Honors)}
BA - Degree in Business Administration Lynn University
{Minors in Accounting and Finance (Magna Cum Laude)}
INTERESTS, TRAINING & CERTIFICATIONS:
Licensed Community Association Manager (CAM), State of Florida License Number - CAM 43133
U.S. Licensed Ship's Captain – Mariner Number-2529172
Former Reserve Police Officer-Palm Beach County Florida-Fully State Certified
Member, Association of Certified Fraud Examiners of America
Eagle Scout
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