Management Information Technology
Resume:
B randon Long
● ***** Connally Lane, Raleigh NC 27614 ● 252-***-**** ● ********@*****.*** ●
I T skills
• Web Design- HTML
• Basic Networking
• Cloud computing (Amazon EC2)
• Mobile Device Management (Meraki Management), LogMeIn Pro (Remote management)
• Experience with VMware, Virtual Box
• Microsoft Office Suite, Microsoft Server 2008, Microsoft Expression Web 3 and 4
• Linux Fedora 14, Ubuntu
• Photoshop
• Peachtree Accounting Suite
M anagement skills
• Warehouse inventory control (Peachtree Accounting Suite, Microsoft Access/Excel used)
• Fleet Management/Maintenance( Microsoft Office Suite used)
• Human Resource Management ( Maintained employee database with Microsoft Access)
Work H istory
BB&T : 2013-Present: Network Control Help Desk Support Specialist I
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Active Directory Management (User account management, Group Policy Management)
o
Software Deployment
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Printer, Scanner, Fax Machine Remote Troubleshooting
o
Microsoft Office 2007, 2010
o
Mobile email management (Touchdown, and Mobile Iron)
o
Trained new hires for contract and permanent positions
o
Edgecombe Community College: 2011-2013
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Pursued and completed Associates Degree in Information Technology Degree
o
Edgecombe Casket Company: 2000-2012: Warehouse Inventory Control-
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Logistics Specialist
Daily use of Peachtree Accounting System: inventory management, order and data
o
entry, sales and productivity report generation, customer database management,
invoicing
Shipping and Receiving- Responsible for handling products averaging at least $100k
o
monthly. Delivery range was a 4 state territory. Delivered and/or managed daily
deliveries for other drivers. Handled logistics for a fleet of 6 trucks using Microsoft Excel
and Access
Managed fleet of 6 trucks- responsible for all trucks being road-ready at all times.
o
Responsible for all maintenance, repairs, and coordinating emergency repairs on trucks
out for delivery
Graphic design and installation: Installed casket linings, personalized casket head panels
o
and linings (used fabric printer) using Photoshop, designed vinyl layouts for casket
interiors and printed on Roland vinyl plotter using Vinyl Express software. Also did paint
work (repair and re-coloring) on caskets.
Trained and mentored all new employees- how to handle, prepare, load, and unload
o
caskets
Southeastern Freight Lines: 1995-2000: Inbound-Outbound Supervisor
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Delegated daily tasks for 8 dock workers. Responsible for ensuring all company safety
o
procedures/policies were followed.
Forklift Operator and Yard Jockey: Responsible for getting inbound trucks efficiently
o
backed up to dock and unloaded
Line-Haul Truck Dispatcher- Responsible for scheduling drivers for pickups and deliveries.
o
Managed outbound daily scheduling for 20 drivers in an approximate 150-mile radius of
Rocky Mount, NC (regional- Eastern NC)
Pepsi Cola Bottling Company: 1993-1998: Shipping-Inventory Specialist
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Cross-trained in most areas in the plant except chemistry
o
Forklift operator for production
o
Loaded and unloaded trucks on shipping dock
o
Loaded local route delivery trucks
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Inventory specialist (using Microsoft Access and Excel
o
Inventory Control Specialist for entire plant(using Microsoft Access and Excel)
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Planned all outbound product loads for all NC plants parts using Microsoft Access and
o
Excel
Education
Associate Degree Applied Science in Computer Information Technology
Edgecombe Community College, May 2013
Relevant Coursework:
Selected Topics in Windows Single User Systems Analysis &
iOS/iPad Design
Linux/UNIX Single User Windows Admin Hardware/Software
I/Server Support
Internet Mapping Internet/Web Web Development
Fundamentals Tools
Created, Installed, and Maintained Microsoft Server 2008 in a virtual
o
environment using VirtualBox
Created, Installed and Maintained Windows 7 and Linux Fedora 14 and Ubuntu
o
Virtual Machines for the purpose of controlling them remotely using a remote
software such as LogMeIn Pro
Became proficient with remotely managing a server and workstation using
o
LogMeIn Pro
Created system image disks and imaged workstations in a lab setting
o
Created and maintained websites with Microsoft Expression Web 3 and 4
o
Remotely managed a network of iOS devices such as Ipads, Iphones, laptops,
o
and desktops using Meraki Remote Management software
Volunteer Work
Past American Red Cross Disaster Team Member/ Tar River Chapter
Active in local church choir and teacher for RA (Royal Ambassadors) boys grades
1-6
References available upon request
Contact this candidate