Manager Management

NAHID AKHTAR

Mob No: +919****-*****,+919*********,095********

Email ID: **************@*****.**.**,, *************@*****.***

OBJECTIVE

To achieve a position of authority & responsibility where my decisions & actions

influence the life and fortune of people/organization in a positive way.

PROFESSONAL SYNOPSIS

A Professional (Masters in Hospital Management) with M.Com & ICWAI (Inter) having

more than 7.5 yrs. of experience in Finance, Costing, Budgeting, Pricing, Medical

Billing, Operations,Quality, Project Management and Hospital planning across

healthcare industry.

Knowledge in complete hospital management/ operations & project management

encompassing operations, out sourcing & cost control to ameliorate efficiency.

Efficient in Microsoft Spreadsheets, Word & PowerPoint, Knowledge of Tally 9.0

Good exposure of Quality Accreditation processes (ISO, NABH and JCI).

AREAS OF INTEREST/EXPERTISE

Costing, Budgeting, Pricing(Packages), Billing, MIS

Management Accounting

Quality

Operations

PROFESSIONAL EXPERIENCE

Deputy Manager- Finance & Accounts June 2013 to till date

Rockland Hospitals Limited, Dwarka, New Delhi-100 bedded (undergoing NABH

Accreditation)

Job Profile:

Responsible overall smooth functioning of Finance Dept.

Supervising Day today operations of the dept, Debtors & Creditors management.

Responsible for Cost Control.

Cost Analysis of various dept as well cost containment.

Overall supervision and control of the Billing dept.(Cash & Credit Billing)

MIS : Analysis and reviewing of MIS for management reporting(Operational &

Financial MIS-Weekly Review & Monthly Reviews

Costing and pricing of different Investigations, Packages, Profiles, and Health

checkup.

Designing and defining of various packages for different surgeries and procedures

done in hospital and respective tariffs.

Budgeting done for the FY 14-15

Variance Analysis Budget vs Actuals

Operations Manager April 2011

to June 2012

Octavo Solutions Pvt Ltd, Health & Hospital Consulting Firm, New Delhi

Job Profile:

Looking after operations work of the institution, doing Business analysis as

well.

Supervising, guiding and handling HR issues in the organization.

Training & development of the consultants.

Recruitment & Selection of the consultants for different projects including

Campus recruitment.

Project Management for the QMS implementation at different locations PAN India.

Handling Quality Improvement Projects related to NABH, ISO (starting from Gap

Analysis and its closure, SOP formulation and implementation and application for

certification)

Handling the Hospital planning projects viz feasibility study, human resource

planning, and equipment planning, financial projections.

Making of DPR (Detailed Project Reports) for new hospitals and Educational

institutes

Price Analysis of different hospitals and designing of packages & tariffs for

clients.

Manager -(Costing & Billing) July.2008 to

August.2010

Apollo BSR Hospitals, Bhilai -175 bedded hospital (NABH Accreditation under

process )

Job Profile:

Operations

Responsible for Operation of certain depts. of the hospital for the application

and implementation of established policies as per NABH norms.

Acting as coordinator for NABH initiative.

Performed Cost analysis and reduced operational cost of various department of the

hospital i.e. OT, Pharmacy, Dialysis, Cath- lab, ICU etc.

Closely monitoring and ensuring various issues of prime importance in the

hospital i.e. Budget, Cost, Manpower, Revenue generation, in order to run the

hospital cost effectively and profitably.

Established MIS in critical areas to help proper reporting and problem solving

and ensuring seamless information flow.

Costing & Pricing of Tariff

Cost Analysis of various dept as well cost containment.

Costing and pricing of different Investigations, Packages, Profiles, and Health

checkup.

Pricing & fixation of rates and tariff for different services in the hospital

based on cost analysis and market study.

Designing and defining of various packages for different surgeries and Cath-lab

procedures done in hospital and respective tariffs.

Medical Billing

Leading and managing the team of cash and corporate billing dept and

Insurance/TPA Desk.

Supervising, monitoring and training of staff regarding bill preparation and

their submission.

Pricing Analysis of Hospital Services.

Supervising the recovery of Corporate/Insurance/TPA bills.

Management Reporting

Management Reporting (MIS Preparation & Analysis)- Operational, HR, Financial and

Clinical Indicators.

Analysis of Outstanding Report Corporate wise.(Debtors Ageing Analysis)

-Preparation and its submission.

Profitability Analysis of various depts.

Executive (Finance) Sept.2006 to July.2008

Apollo Gleneagles Hospital, Kolkata-425 bedded hospital - JCI Accredited.

Job Profile:

Costing & Pricing of Tariff

Costing and pricing of Investigation & Profiles.

Preparation of different Packages & Profiles.

Identification & Fixation of Cost center, Revenue center as well profit center in

the hospital.

Defining Cost center in Tally and analyzing monthly expenses based on booking

done.

Analysis of Actual Expenses incurred by different depts. And there cost control.

Evaluation of existing tariff based on costing.

Tariff Revision from time to time & fixation of rates for different services

rendered.

Budgeting

Detailed Preparation of Budget for the F.Y 2008-09

(Above includes the Revenue Budget, Expenses Budget & Capex)

Monthly Variance Analysis of Expenses (Budget Vs Actuals).

Specialty-wise Revenue Analysis (Volume as well Value).

Initiate the incorporation of budget into Tally 9.0 software for variance

analysis.

Management Reporting

Preparation & Analysis of Department wise profitability. (Profitability Analysis

of different depts. in the hospital-Revenue generating as well as Non-revenue

generating dept.)

Preparation & Analysis of Monthly MIS Reports.

Preparation of Monthly Financial & Operational Indicators.

Preparation & Submission of Financial Indicators based on JCI requirements.

Preparation & Submission of Highlights of Financial Performance along with its

write-up.

Professional Qualification:

Year of passing

Course

Board/University

Percentage

2004 - 2006

Master in Hospital Management (MHM)

Osmania University

80%

2004

ICWAI (Inter)

Institute of Cost & Works Accountant of India

Pass

Educational Profile:

Year of passing

Course

Board/University

Percentage

2002 - 2004

M.Com

Pt. Ravi Shankar Shukla University

64%

1999 - 2002

B.Com

Pt. Ravi Shankar Shukla University

70%

1998 - 1999

HSC

Central Board of Secondary Education

61%

1996 - 1997

SSC

Central Board of Secondary Education

65%

Internship Details

Details of Projects done during Internship at Apollo Gleneagles Hospital,

Kolkata:

Room rent costing - Costing of different category of beds.

Operation Theatre Costing - Operation Theatre wise cost analysis with resource

utilization.

Cath Lab - Cost Analysis of CathLab & Cardiology packages.

CSSD - Costing of the CSSD Dept.

Financial Budget - Assisted in the preparation of financial & operational budget

for F.Y 2007-08.

Dissertation Work Done during MHM

"Cost Analysis of the Operation Theatre Complex: A tool for Managerial

Effectiveness"

(A study conducted in Mediciti Hospital - Hyderabad)

Personal profile:

Gender Female

Marital Status Married

Husband Name Ashfaq Ahmad

Languages Known English, Hindi,Urdu

Nationality Indian

Address : Flat No 514, Pocket C

Loknayak puram Apartments, Bakkarwala,

New Delhi -110041

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