MARIANNE SERVIDIO
*** ******* **** 914-***-**** (Cell)
Peekskill, New York 10566 **********@*****.***
SUMMARY
Experienced in solution selling to the global financial vertical community
including investment banks, hedge funds, exchanges, clearing agencies and
energy trading firms. Specialties include knowledge and understanding of
financial extranet network services; voice and data communications systems
and trader turrets to include IPC, BT, Etrali, Siemens; Real-time market
data; Hosted software applications; FIX connectivity; Low-latency exchange
connectivity. Motivated self-starter and team player possessing ability to
build successful partnerships with clients. Excellent communications
skills and good track record in closing sales deals with new clients, as
well as, maintaining a high level of client retention.
PROFESSIONAL EXPERIENCE
KGM Consulting, Inc., New York, NY 2012 - 2013
Telecommunications Consultant
Consult with Global financial services clients on Enterprise Voice
Solutions which support unified communications and collaboration. Provide
end-user training to empower traders with ability to navigate software and
hardware of turret technology. Articulated benefits and capabilities of
trader turrets and unique advantages of a seamless, unified communication
platform, specifically, as they relate to virtual teams and disaster
recovery and business continuity initiatives.
Trained and migrated Wells Fargo, San Francisco traders from IPC
turret to Siemens turret, and assisted with deployment of new
equipment. Ensured business critical phone layouts were delivered and
harmoniously transferred to new phone system.
. Trained 400 traders at Societe Generale on Etrali (formerly Orange
Business Systems) turrets. Provided cutover support at new trading
floor location.
. Facilitated detailed, accurate inventories of phone lines, and
furnished testing of manual and automatic ring-down lines, hoots and
dial-tone lines to ensure availability for critical business
initiatives on Day 1 of cutover.
BRITISH TELECOM (Global Banking and Financial Markets Group), New York, NY
2005 - 2012
Business Development Executive
Sold voice and data enterprise network solutions delivered via BT Radianz's
Cloud Platform to include managed extranet services, FIX connectivity and
Memberships, low-latency and hosted solutions necessary to financial
services companies. Managed small, mid-tier and global accounts such as
Wells Fargo, Morgan Stanley, Credit Suisse, UBS, Barclays Capital, Goldman
Sachs and Thomson Reuters.
. Achieved 130% of sales quota during first year with the company, and
attained President's Club award.
. Excelled in meeting and exceeding sales quota, and attained annualized
revenue of $2 million.
. Assisted with major migration of clients from legacy Radianz network
to BT's MPLS network over a three year period, while consistently
realizing new sales targets and revenue requirements.
. Doubled revenue with Morgan Stanley in one year.
Moneyline Telerate, New York, NY (company sold to Thomson Reuters) 2002 -
2004
Sales Executive
Managed, penetrated and grew client base of financial institutions in New
York, Connecticut and Boston area. Sold real-time market data and news
services, specifically Fixed Income and Equities data content. Sold into
accounts such as Greenwich Capital, UBS, General Electric, AIG, Gabelli and
GlobeOp to increase revenues.
. Trained end users on navigation of Telerate software products and
fixed income and equities data content and analytics.
(Moneyline Telerate continued)
. Met additional sales incentives by initiating product trials for
prospective customers, maintaining a healthy sales pipeline, obtaining
competitive displacements and migrating clients from an older web-
based application to a newer, home-grown Telerate interface.
. Exceeded monthly sales quota, retained 100% account revenue.
. Generated new sales by upselling additional Telerate product user
licenses, application add-ons and optional services.
FUTURESOURCE, New York, NY 2001 - 2002
Sales Representative
Sold real-time Futures, Commodities and Options Data available via
FutureSource, Reuters/Bridge and Telerate product platforms. Managed all
aspects of account relationships to broaden account base.
. Achieved monthly goals of $50K in revenue.
. Trained clients on FutureSource product suite.
NELSON INFORMATION/THOMSON FINANCIAL, Port Chester, NY 2000
Account Manager
Sold Thomson Financial's research and analytics data housed in Nelson
Information's database. Handled a client base of 200 accounts in the
Southeast comprised of Investment Managers.
. Performed software system upgrades and end user training for clients.
. Achieved quarterly sales goal of $30K and positively impacted
subscription renewals.
STANDARD & POOR's COMSTOCK, Harrison, NY 1998-2000
Account Manager
Sold real-time market data to the financial services community delivered
via S&P Comstock's state-of-the-art ticker plant technology.
. Managed account relationships with 70 accounts and developed new
business opportunities.
. Achieved annual sales goals of $650K and achieved 106% of sales quota
during first year.
V BAND CORPORATION, Elmsford, NY 1987-1998
Sales Support Specialist - V Band Services (1994-1998)
Provided pre and post-sale support to include end-user training on trader
turrets for financial clients such as J. P. Morgan, Instinet and Lehman
Brothers. Conducted demonstrations integral in winning new business.
. Developed and implemented major training plan for Members of the New
York Mercantile Exchange and transitioned 1,000 end users from the
NYMEX and COMEX Exchange floors to a newly-engineered
V Band Exchange phone.
. Participated in annual Security Industry Association trade show to
demonstrate V Band product suite.
Sales Administrator - V Band Corporation (1991-1994)
. Monitored sales pipelines and generated monthly sales forecast of
equipment based on projected sales bookings.
. Configured and deployed demonstration systems for field use.
. Participated in annual Security Industry Association trade show and
demonstrated V Band product suite.
Marketing Assistant - V Band Corporation (1987-1991)
. Staged trade show events and participated in new product launches.
. Created product marketing guides for analog and digital
telecommunications systems.
HONEYWELL, INC., New York, NY 1982-1987
Marketing/Sales and Finance Administrator
Administered support to Sales and Marketing team on major account,
Metropolitan Life. Later supported VP of Finance.
EDUCATION
B.S., Behavioral Sciences, G.P.A. 3.40, Iona College, New Rochelle, NY.
ADDITIONAL SKILLS
Proficient in: Salesforce, One Siebel, MS Office, Excel, Power Point, Lotus
Notes, Outlook.
.