Iyanna Johnson
Arlington, Tx **006
Email: ******.*******@*******.***
Objective
Seeking to be a team member in your company where my excellent skills in the company will
develop.
Summary of qualifications
Over 2 years of working in customer service. Excellent written and oral communication skills.
Proficient in Microsoft Word, Excel, Access and PowerPoint.
Education
Candidate for the Bachelor of Science in Chemistry – August 2013
Texas Southern University – College Of Science and Technology – Houston, Texas
Diploma – South Grand Prairie High School – Grand Prairie, Texas
Work Experience
Studio Movie Grill, A rlington, Texas – November 2012- August 2013
Box Office
• Provide all guest with a positive first impression of Studio Movie Grill
• Problem – solve by effectively communication with guest to locate and deliver will-
call/guest list tickets.
• Provide superior customer service to all internal clients.
Van Huesen, Grand Prairie, Texas- August 2012-October 2012
Sales Associate
• Resolves order and inventory problems by investigating data and history; identifying
alternate means for filling orders; notifying managers and customers.
• Provides sales vs. projection results by preparing and forwarding sales tracking reports.
• Tracks sales expenses by tracking, consolidating, analyzing, and summarizing expenses;
forwarding for reimbursement.
The Black Eyed Pea Restaurant, Arlington, Texas- September 2011 – August 2012
Hostess
• You'll need to cheerfully greet guests, take them to their table and provide them with
silverware and a menu.
• Monitor the table rotation and make sure that each member of the wait staff gets a fair
amount of tables without giving them too many all at once.