Business/Data Analyst, Training, Banking, Tech support, Writing

RENEE' HURD

*** ****** ****** ( Joliet, IL *****

Cell -- 205/540-1899 ( *********@*****.***

www.linkedin.com/pub/renee-hurd/23/1b9/432/

CAREER PROFILE

An Information Systems professional with extensive experience in the

Banking, Logistics, Software and Non-profit industries. Expertise

includes designing, maintaining, testing and implementing IT systems as

well as developing marketing campaigns that generate new business. Proven

ability to build and maintain strong client relationships, solve problems

and provide data/analysis used to make decisions at the corporate level.

CORE COMPETENCIES

. Technical support and training

. SAS programming, SQL Server programming

. Process/technical writing and report generation

. Credit, Mortgage, Marketing and Technical Support

. Database Marketing

. Training/classroom instruction

. Strong analytical and problem solving skills

. Strong interpersonal and customer service skills

PROFESSIONAL EXPERIENCE

Transportation Analyst, Menlo Worldwide Services

(Contract through Randstad) - Aurora, IL

2013 - 2014

. Perform analysis for freight forwarder price increases, rate

maintenance, procurement support of international freight forwarding

rates and freight pay.

Logistics Planning Analyst, Caterpillar

(Contract through Volt Services) - Joliet, IL

2011 - 2013

Coordinated parts deliveries with domestic and international suppliers,

negotiated/collaborated changes, arranged transportation, inventory

management and reporting.

. Achieved > 95% inventory record accuracy

. Achieved > 95% supplier shipping performance and recovered numerous

suppliers that were grossly past due

. Reduced excess inventory by $1.2 million in 10 months

Open Solutions, Inc. - Birmingham, AL

2008-2010

Implementations/Client Care Specialist

. Project management and coordination of upgrades, installations and

training for 100+ banks' remote deposit software.

Regions Financial/AmSouth Bank - Birmingham, AL

2002 - 2007

Senior Database Marketing Analyst - Corporate Marketing (2005-2007)

. Responsible for marketing campaign data extraction, analysis and

reporting for a major southeastern bank with branches in 16 states.

Developed strong relationships with multiple data and print

vendors, resulting in new and effective campaign ideas. Assisted

with data and system conversion during the AmSouth/Regions merger.

MIS Specialist -- Consumer Credit Policy (2002-2005)

. Responsible for the maintenance, reporting and documentation of the

bank's Consumer Credit database.

Renee Hurd

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Jefferson State Community College - Birmingham, AL

2001-2002

Part-time Mathematics Instructor

. Taught seven terms of college arithmetic, beginning and intermediate

algebra as a part-time instructor. Typical class size was 30 students

with an average of 90% passing.

EDUCATION

MBA -- University of Alabama in Birmingham

BS, Natural Science and Mathematics -- University of Alabama in Birmingham

AAS, Engineering -- Jefferson State Junior College, Birmingham, AL

PROFESSIONAL DEVELOPMENT & TRAINING

In-house proprietary software training courses

In-house Supply Chain/Transportation overview and training

Load Planning overview and software training

6-Sigma overview & concepts

SAS Programming courses

Various Leadership Development courses through the Church of God

Theological Seminary in Cleveland, TN

SOFTWARE PROFICIENCIES

Microsoft Office Suite (Word, Excel, Access, Power Point, Outlook, One

Note)

Microsoft Visio

Microsoft Publisher

Microsoft SQL Server 2005 & 2008 R2

SAS

Menlo's Online Transportation Management (OTM) System

Cortera Reporting

Transportation Carrier online tracking

Caterpillar proprietary systems (MRP, Load Planning, Purchasing, Inventory)

Open Solutions proprietary Remote Deposit system

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