Frankie Ning
** ******** ***., ******, ** *****
Mobile: 781-***-****; email: *******@*****.***
Work Experience
Scalable Display Technologies Cambridge, MA 2014-Current
Sales & Support
Responsible for the development of new potential markets, finding prospective
clients and company partnerships, and using Salesforce system to build
customer profiles and updates.
Responsible for providing and assisting the company’s software system for use
in the customer’s equipment; in charge of providing after-sales technical
support and coordination.
Responsible for investigating and collecting latest market situations and news
and reporting it to the company in a timely manner.
Use various sales methods and software, phone calls, emails, including B2B
platform
Worked around the clock to accommodate customer base’ different time zones.
LG Display Group Guangzhou, China 2011 - 2013
Assistant Sales Manager
- Responsible for the main sale of media display products
- Developed strong sales plans for Northeast China Market including both
existing major as well potential customers
- Increased revenue by 20% through existing and new accounts
- Provided customers with pricing and configurations to meet their needs
- Assisted in the development and implantation of marketing plans
- Provided timely feedback regarding performance to senior management
- Remained abreast on changing business and product issues and regularly
reported findings with Senior Product Team
- Represented LG extensively at trade shows and technology related
conferences
ASUS Guangzhou China
2008- 2011
Marketing Developement
- Mainly responsible for reaching sale goals of products through effective
sales and marketing efforts
-Set-up new accounts and maintained existing account information
- Communicated with customers regarding orders and request via telephone,
fax, internet, and email
- Improved customer satisfaction by identifying issues, acknowledging, and
solving the issues for clients
- Created and initiated marketing plans and reported on marketing results
including sales leads and new customer accounts
- Planned and initiated promotional events and activities to improve customer
retention and attract new accounts
- Created detailed reports on customer behavior, retention, and satisfaction
- Planned networking meetings to engage new prospective clients and reach
sales goals
- Updated Director of Sales & Marketing on a regular basis on marketing
efforts and provided information on customer leads, marketing efforts, and
promotional events
Toshiba Dalian, China 2006-2008
Market Analyst
- Responsible for data analysis of market changes and future market trends
- Surveyed market data of competing businesses. Analyzed market risks and
produced report on feasible market risk remediation.
- Predicted future sales and customer trends to improve revenue of Toshiba
products
- Supported the identification, development, and implementation of new
products and services
Education
Inter College Nicosia, Cyprus 2002
– 2006 Bachelor’s degree in Business Administration
Language: English, Chinese (Mandarin and Cantonese)