Customer Service Administrative Assistant

**-*** ****** ******, **. Kisco, NY ***** • 914-***-**** • *****.***@***.***

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IRENE IDA Westchester

Community

QUALIFICATIONS College

Proficient in 2010 MS – Word – Excel – Power Point – Access – Outlook – MS Publisher – QuickBooksValhalla, NY– – PeopleSoft

Administrative Assistant (Word Processor) Internet – Medical Terminology.

Logos II – HTML – XHTML – Website Design –

Assists office administrator(55 wpm) Scanning, filing, operations ofDept. Performs a wide variety of clerical tasks and office

Proficient skills in typing and director of the Continuing Education faxing and copying machines.

support using word processing equipment. Responsible for creating and managing databases and spreadsheets using Word, Excel

and Access. Maximum capability in compiling statistical information for various reports creating and maintaining automated

E XPERIENCE __

records in filing systems and compiling information for management needs. Provides PeopleSoft training and troubleshooting

2011-2014 Church of St. John and St. Mary Chappaqua, NY

for WCC’s various departments and staff.

P/T Pastoral Administrative Assistant registrations required on a timely basis, exercise independent judgment

Clerical duties also include heavy data entry of

Word processes letters, reports, and memos.with the use ofphone callsHeavychurch member giving records into a and distribution

occasionally. Heavy e-mail correspondence Make copies, Outlook. input phones, customer service, arranging database.

Sf mail, filing, faxing, refers visitors,light bookkeeping.

ochedules, greets and mailings and processes mail.

Maintain parish offering envelope in, record keeping system, comprehensive parishioner database Logos II system.

2006-2008 Tile & Marble Contractors / Chappaqua Electric Mt. Kisco, NY

Create and update weekly service bulletins with upcoming events. Create marketing materials such as brochures, fliers,

Administrative Assistant/Bookkeeper

pamphlets, posters, mailing, inserts, etc.

Duties included data entry using asolicit changes, updates, additions and enhancementsproposals andstaff to add to website pages

Website development: Regularly word processor. Prepared and created all estimates, from church invoices in Word and Excel,

maintain and update databases, scheduling appointments, filing, faxing, customer service care and follow up.

credit card processing integration.

Posted and recorded business transactions, Central School District

Bedford daily entries of accounts payables and receivables, verified and reconciled bank

2010-2014 Bedford, NY

statements, expenses and payroll in QuickBooks.

P/T Classified Clerical /Teacher’s Aide

2003-2005

Performs specialized support and clerical duties assisting Parochial School the operations of the department; Bedford, NY

St. Patrick’s the administrator in

Volunteer Lunch Aide/Monitor them to the appropriate party as necessary. Operates a variety of office equipment.

Screens telephone calls, redirecting

Lunch room and recess support, monitored and assisted students from elementary through Jr. High.

Greets visitors, students, and faculty, scheduling appointments, furnishing information, preparing student passes, etc.

2001-2002

Assisted the teacher in preparing the lesson plans. Supervise students in lunch room and at recess.

Fox Lane High School

Bedford, NY

Teacher’s Aide/Job Coach

Provided daily record keeping, monthly reports in addition to clerical duties and light typing.

Assisted teacher in class room with daily programs. Coached students with disabilities for life and job skills training.

1996-1999

Interstate Petroleum Products, Inc.

Brewster, NY

Asst. Manager/Accts P/R

Coordinated all administrative office functions including data entry with the use of a word processor, invoicing

Scheduled office and field meetings with clients, managed sales and customer calls. Assisted in hiring of staff.

Managed accounts payables, receivables, bank reconciliations and payroll.

E DUCATION

2011 SUNY Westchester Community College A.A.S. Office Technologies

2010 SUNY Westchester Community College Office Technology & C.A.S Specialist Cert.

2008 SUNY Westchester Community College Financial Office Specialist Cert.

2006 & 1998 Westchester Community College Real Estate Sales Licensing Course

2005 SUNY Westchester Community College MS Office QuickBooks

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