Customer Service Human Resources

Location:

Posted:

May 20, 2014

Alicia A. Brown

Dear Hiring Personnel:

Recently came across your career position post on one of the major online job board. My accumulated

professional work experience of over 15-years of relevant job responsibilities with various big box, discount

and restaurant retailers diverse work environments, as well as, working at a prominent community healthcare

provider- Walton Community Services first as the Office Manager then later as the Administrative Services &

Human Resources Manager. I am confident that my transferrable skills set and qualifications meet the

requirement of the position your organization has listed

While working toward my MBA with a concentration in Human Resources Management (HRM); I have

completed advanced coursework in Accounting practices, Organizational Behavior, Leadership & Change

Management, IT and Networking Systems Management as well as Marketing Management thus far. These

mastered core courses; combined with my professional work background, have provided me a clear

understanding of current business practices and ideal workforce production strategies imperative for upper-level

management position within the human resources discipline.

My professional retail and administrative services background makes me a valuable contr ibutor to any

employers’ workforce as a proactive team player and results-driven employee. My marketable skills set

includes but are not limited to:

Business Entrepreneur (Annz Tagz Designz 1992 - 2000)- designed and sold men and women apparel

Employee, Vendor and Client Relations Expert and Customer Service Professional

Great at building professional business relationships and able to influence others in a positive matter

Thrive in diverse environments, diplomatic and objective in team projects & supporting my colleagues

Easily adapt to new software applications / systems with general IT & Networking knowledge

I am confident that my acquired skills set, genuine eagerness and willingness to quickly learn as well as adapt

would be an asset to your organization. Within a few days, I look forward to speaking with you soon about a

productive career opportunity with your organization.

Best regards,

Alicia A. Brown