Customer Service Manager
Resume:
Mike Murray
Cobourg, Ontario K9A 2L3
Objective
• To obtain a position with your company and grow with your company
Skills
Excel at working collaboratively with clients and customers
Experienced at working with computers for 20 years
Quick learner, very punctual and a good work ethic
Work Experience
Boston Pizza - Manager 2012 -2013
• Supervise all staff and ensure everything runs smoothly
• Ensure customers have an enjoyable experience
• Complete all daily reports
• Handle daily cash and credit slips, balance and enter reports on the computer
Roxburgh Glen Golf Course - Club House Manager (Seasonal) 2011- 2012
• Operate cash register, provide customer service, greet golfers as they arrive
• Maintain inventory of alcohol and food supplies on a daily basis,
• Prepare and serve food, mix and serve alcoholic and non-alcoholic beverages
• Daily cleaning, perform opening and closing duties on a daily basis
Dale Road Variety - Owner/Operator 1995-2011
• Ordered and maintained inventory on a daily basis
• Worked the front counter and cash register
• Provided general customer service
Vandemurr Homes Ltd - Owner/President
2000-2008
Meet with customers to help design their custom homes to fit their needs
• Organized materials needed, scheduled tradesmen to come to the job site as needed
• Responsible for all banking and day-to-day bookkeeping
• Conducted all the hiring and staff scheduling and processed payroll
Brookside Youth Center - Correctional Officer 1980-2000
Observe conduct and behaviors of young offenders to prevent disturbances and escapes
Prepared written reports on specific conduct of youths
Counseled young offenders, listened to problems they may be having and advised them appropriately
Education
High School Diploma Queen Elizabeth Collegiate Kingston, ON
and Vocational Institute
Correctional Worker Diploma St. Lawrence College Kingston, ON
Social Service Worker Diploma Loyalist College Belleville, ON
Achievements and Volunteer Experience
Coached children’s hockey for 12 years, children’s soccer for 3 years, children’s baseball for 5 years
Coached girls’ basketball team at Dale Road School
Referee for high school basketball for 10 years
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