HEATHER MCKAY
**** *. ******* ***** **, Apt *** ( Arlington Heights, Illinois 60004
Home: 847-***-**** ( Cell: 818-***-**** ( **********@*****.***
Marketing and Account Management
Proven marketing professional and leader with ten years of experience
increasing profitability and market position through expert alignment of
resources with company objectives. Expertise elevating sales and brand
recognition through skillful management and implementation of innovative
public relations tactics, including advertising, event planning, and social
media campaigns. Reputable for strategic allocation of human / material
resources to achieve successful product launches and deliver effective
messaging, positioning, and marketing strategies. Proven team builder
focused on meeting deadlines and exceeding objectives. Areas of expertise:
Team Leadership ( Strategic Market Planning ? Marketing and Promotions (
Public Relations ( Brand Management
Market Intelligence ( Print, Radio, and Online Advertising ( Events /
Tradeshows ( Market Research / Analysis
Market Identification ( Product Launches ( Campaign Management ( Vendor
Relations / Communications
Integrated Marketing Communications ( Media Planning and Relations (
Marketing Strategies
( Budgeting ( Ad Layout / Design ( Marketing Automation (SFDC, Marketo) ?
Marketing Collateral
PROFESSIONAL EXPERIENCE
Infogix, Inc., Naperville, Illinois . October 2013-Present
Global provider of Data Integrity Solutions
Marketing Programs Manager: Develop and execute broad based marketing
programs for demand generation across verticals with a primary focus on
healthcare and financial services. Work collaboratively with sales and
product management and provide management and coaching to field marketing
and public relations staff. Manage 3rd party vendors to develop strategies
to promote and establish the Infogix brand.
Compuware Corporation, Detroit, Michigan ( June 2011-October 2013
Global provider of Application Performance Management (APM) Solutions
Marketing Manager: Developed and executed customer and broad based
marketing programs for demand generation across verticals with a primary
focus on ecommerce and financial services. Worked collaboratively with
product marketing, field marketing, public relations and 3rd party vendors
to develop strategies to promote and establish the Compuware brand. Managed
marketing programs budget for SaaS and Enterprise promotions. Managed
global product release communications for customers.
. Increased SaaS qualified sales opportunities (QSO's) 7% for FY12.
. Planned and executed live webinars, banner advertisements, rebranding and
customer cross-sell/upsell programs to promote cloud based user
experience management, load testing, mobile and enterprise dynaTrace
solutions.
. Built successful relationships with internal and external customers,
vendors and other key stakeholders.
PC MALL, INC., Torrance, California ( January 2010-June 2011
Direct marketer of technology products, services, and solutions to
businesses and consumers.
Cisco Programs Manager (March 2010-June 2011): Managed all aspects of the
Cisco partnership, including communicating reseller programs and campaigns
to all internal and external stakeholders. Supervised cross-functional team
of 5. Developed and executed marketing strategies for various key verticals
including government and healthcare. Analyzed Cisco sales, marketing,
training, and product information. Generated data for management reporting.
Created sales contests, promotions, and end user events. Tracked ROI for
all marketing activities. Reported to the Vice President of Marketing.
. Increased sales by educating employees across company about Cisco
products, crafting key sales messages, and executing marketing campaigns
to promote Cisco customer solutions.
. Enabled outstanding client service by directing internal communication
for sales, purchasing, and finance divisions.
Category Marketing Manager, Software (January 2010-March 2010): Served as
primary contact for vendors. Executed marketing tactics, including catalog
and Web advertising. Managed MDF/Coop dollars. Designed weekly reports.
Measured marketing campaign success.
. Accelerated company and partner revenues by staging profitable end user
events and functions, including Virtualization Summit and Networking and
Security Summit.
. Facilitated achievement of sales goals by providing marketing collateral
and support to sales team.
. Promoted to Cisco Programs Manager for building effective marketing
campaigns and vendor relationships.
ARROW ELECTRONICS, INC., Los Angeles, California ( 2008-2009
Global provider of electronic components and computing solutions.
Marketing Manager: Led all national and regional marketing, public
relations, and advertising efforts, including TV, radio, newspaper, direct
mail, and online ads for Sun Microsystems' software and services. Planned
events and tradeshows, including movie events to promote Sun Eco
Virtualization Campaign. Conducted market research. Created marketing
strategies and communications, including key partner alerts and monthly
articles for MOCA Beans Newsletter. Managed campaign budgets. Built strong
relationships with resellers, vendors, and stakeholders.
. Grew reseller market share by designing marketing campaigns and managing
vendor relationships.
. Disseminated sales strategies and resolved issues quickly by establishing
open communication channels.
. Expanded and maintained accounts by training, mentoring, and supporting
Sales Development Managers.
ON ASSIGNMENT, Calabasas, California ( 2006-2008
Leading recruiting company, specializing in scientific, IT, engineering,
and professional healthcare positions.
Associate Marketing Manager: Executed integrated marketing, public
relations, and advertising strategies. Managed 5-member team and $1 million
budget. Planned trade shows and media events, including negotiating vendor
contracts and printing marketing materials. Wrote online promotions, radio
advertisements and marketing collateral, including voice talent scripts,
print ads, Web pages, e-mail, newsletters, and direct mail pieces. Designed
marketing materials using Quark Express, Adobe, and Microsoft Office
software. Trained other employees on marketing principles, public relations
strategies, and Web site update procedures. Measured ROI for all marketing
tactics.
. Raised brand awareness by leading launch of 4 successful marketing
campaigns.
. Ensured all projects completed on time by monitoring and analyzing
department budgets.
. Enhanced field sales and client communication / education efforts by
redesigning newsletters and Web content.
FORD MOTOR COMPANY, Dearborn, Michigan / Irvine, California ( 2001-2005
Leading designer, manufacturer, and seller of automobiles.
Marketing Brand Analyst / Contractor (2004-2005): Developed all 2005 and
2006 dealer product order guides for Lincoln Mercury, Town Car, Grand
Marquis, and Montego vehicles. Ensured accuracy of content for all print,
video, and radio advertising. Created marketing materials, advertising
posters, product analysis charts, and daily sales reports. Managed
financial information, including client budgets, dealer orders, and profit
rates. Participated in product launches. Conducted market research. Trained
team members to manage databases and analyze correspondence.
. Simplified purchasing procedures by enhancing product presentation in
dealer order guides.
. Made it possible to validate products and analyze consumer trends by
developing communication channels.
. Implemented process improvements by communicating with dealers, field
staff, and customers.
Marketing Budget Analyst / Contractor (2001-2003): Guided creation of
catalog, direct mail, online, and mass media advertising campaigns for Ford
Commercial Truck Division. Developed marketing materials in conjunction
with dealers, vendors, and corporate sales staff. Directed trade shows and
new product promotions, including staffing events and negotiating contracts
with hotels, catering, and merchandising vendors. Managed marketing program
budgets.
EDUCATION
Master of Arts in Communications
Wayne State University, Detroit, Michigan
Bachelor of Science in Communication Studies
Eastern Michigan University, Ypsilanti, Michigan