Manager Sales
Resume:
Jared Erdmann
Cypress, CA, United States 90630
**********@***.***
PROFESSIONAL SKILLS
• More than 10 years of continuous, in depth experience in all aspects of Human Resources; recruiting, interviewing,
selecting, training and counseling, promotions, disciplinary procedures and terminations. Hands-on experience and
knowledge of federal labor laws, FMLA, EEOC, harassment, discrimination, unemployment compensation. Experienced in
employment related legal proceedings and have served as a company representative for employment related legal
hearings/proceedings.
• Strong written communication skills with more than 13 years of report writing experience. Highly effective in getting
out information as well as detailed instructions in written form. Demonstrated ability to write clearly and informatively.
• Proven abilities in project management: develop project plans; coordinate and organize multiple projects; communicate
changes and progress; complete projects on time and on budget. This includes large scale construction projects at the
facility, both in the building and on the exterior property. In 2013 oversaw and coordinated daily, a complete remodel of
building rest room facilities, as well as a multi-million dollar parking lot construction and landscaping project.
• Ability to identify and resolve problems in a timely manner, gather and analyze information skillfully, develop
alternative solutions, work well in group problem solving situations and use reason even when dealing with emotional
and/or highly sensitive topics.
• Proven skills in effective oral communication: able to negotiate resolutions to satisfy the needs of all parties and
represent the interests of my employer; speak clearly and persuasively under any condition; listen effectively and respond
well to questions; possess strong group presentation skills.
• Highly effective skills in interviewing candidates for employment and making quality selections for positions. Ability to
recognize an individual's strengths and place them accordingly. This extends to recognizing candidates for promotion.
• Strong decision making skills: display a willingness to make decisions; exhibit sound and accurate judgment; support
and explain reasoning for decisions; include the appropriate parties in the decision making process; understand the
importance of making timely decisions.
• Proficient in Word, Excel, Outlook, Lotus Notes, Adobe, KRONOS, ORACLE Retail, LPMS, AS400, Ulti-Pro HRIS,
Lexis-Nexis, copier/fax/scanner, multi-line phone console. Also have working knowledge and experience maintaining
special order programs with various vendors in all departments throughout the store.
• Proficient in forklift operation, manual and electric pallet trucks, commercial floor scrubbers and commercial series
high pressure sanitary cleaners. Experienced in assembly of pallet racks and shelving units.
• Medic First Aid Certified and experienced First-aid/CPR provider including use of an AED. Certification expires April
of 2015.
PROFESSIONAL EXPERIENCE
MILLS FLEET FARM Apr 1999-Feb 2014 (3 locations) Oshkosh/Waupaca/Wausau, WI
Assistant Store Manager (Jun 2003 – Feb 2014)
• Oversee all daily operations of a high volume retail facility producing $27-$30 million in annual sales. Direct and
supervise and train approximately 100 full time and part time employees engaged in sales, customer service, inventory-
taking, site security, shipping and receiving and overall maintenance.
• Proactively identify staff vacancies and recruit, interview and select candidates. Schedule, coordinate and conduct 3-day
new employee orientation program to foster positive attitude toward company goals and objectives.
• Plan and prepare work schedules for up to 100 employees assigned to 13 departments according to budget. React
accordingly to changes in workforce demand by adjusting staffing for optimal profitability. Work with Store Manager to
request decrease/increase to labor, as necessary.
• Review travel reimbursement requests for processing. Ensure that all travel arrangements have been secured for any
store employees traveling out of town.
• Conduct thorough investigations of harassment claims, or other employee grievances and take/recommend appropriate
actions, disciplinary and otherwise. Prepare proper reporting documentation related to claim investigations.
Jared Erdmann 8472 Gay St. Cypress, CA, US 90630 920-***-**** **********@***.***
• Enforce safety, health, and security rules throughout the facility and take immediate corrective actions on any safety
concerns noted. Act as chairperson for the facility safety committee holding monthly meetings and coordinating monthly
inspections of all departments, by committee members.
• Conduct a thorough investigation on customer and employee accidents and/or injuries. Provide detailed documentation
of all incidents and submit reports to insurance carriers.
• Implement and promote all company initiatives and programs in a timely manner. Participate in developing policies
and procedures governing store operations, safety, training and employee performance through recommendations; interpret
and administer all policies and procedures and establishes job priorities within the store.
• Review all orders for store supplies before they are submitted for fulfillment. Ensure that appropriate stock levels are
maintained for all maintenance supplies, as well as general store supplies.
• Routinely inspect facility for areas and equipment needing attention, or repairs. Coordinate with maintenance staff or
outside vendors/contractors as appropriate.
• Monitor quality and quantity of work and take appropriate corrective action. Inform team members when they have
done good work and take documented steps to raise substandard performance through use of coaching, training, counseling
and discipline on actionable items.
• Called upon daily to make critical decisions, often time-sensitive, by assessing pertinent information and applying
experience and knowledge of procedures to the immediate concern. Involving other appropriate parties when necessary and
informing appropriate parties of time-sensitive decisions after an incident.
Tools/Hardware/Paint Department Head (Aug 2002 – Jun 2003)
• Train and direct a staff of 3 associates in the day to day operations of the department.
• Establish and implement policies, goals, objectives, and procedures within the department.
• Assign employees to specific duties within the department through a daily work list and follow up with employees on
completion of tasks.
• Confer with store management to develop methods and procedures to increase sales and promote business.
• Provide input to management on performance of employees within the department for evaluation purposes.
Recommend counseling and/or discipline of employees when needed.
• Complete department work schedules on a weekly basis.
Loss Prevention Department Head (Nov 1999-Aug 2002)
• Train and direct a staff of 4 investigators in the detection, investigation and prevention of theft/loss in a large retail
facility. Responsible to train all newly hired investigators.
• Detect and apprehend customers engaged in irregularities/theft according to company guidelines, blend into customer
population and conduct all apprehensions in a safe and professional manner. Maintain detailed case notes and reports on
security related incidents, or investigations for use in legal proceedings.
• Detect and investigate known or suspected internal theft, or vendor fraud including theft of store supplies and damage
of property. Participate in the interviewing of internal theft subjects.
• Conduct procedural compliance audits, general and specific investigations of real or potential loss and report findings to
the appropriate levels of management.
• Inspect facility buildings, grounds, fence-lines and access points daily to determine physical security risks and identify
breeches of perimeter. Identify and report on safety concerns to maintain a safe shopping and working environment.
Sporting Goods Sales Associate (Apr 1999 – Nov 1999)
• Greet customers and ascertain each customer’s want or need. Answer questions regarding the store and its merchandise.
• Arrange and display merchandise to promote sales.
• Inventory stock through use of a portable RF unit.
PONDEROSA STEAKHOUSE Nov 1998 – Apr 1999 Rothschild, WI
Manager
• Oversee all daily operations of a busy restaurant operating 7 days/week for lunch and dinner service.
Jared Erdmann 8472 Gay St. Cypress, CA, US 90630 920-***-**** **********@***.***
• Perform personnel actions, such as hiring and firing staff, providing employee orientation and training, and conducting
supervisory activities, such as creating work schedules or organizing employee time sheets.
• Inspect supplies, equipment, and work areas to ensure efficient service and conformance to sanitation standards.
• Develop equipment maintenance schedules and arrange for repairs.
GEORGE’S MARKET Jun 1991 – Jul 1994 Marathon, WI
Grocery Stock Clerk/Cashier
EDUCATION
WAUSAU WEST HIGH SCHOOL Wausau, WI
Diploma, June 1994
US Navy Class “A” School
Mess Management Specialist, November 1994
US Navy Class “C” School
General Mess Operations & Advanced Food Preparation, February 1995
US Navy/Sheraton Hotels Internship Program
Sheraton Waikiki Hotel Restaurants, 1997
MILITARY EXPERIENCE
WI Army National Guard July 1999-March 2003
• Served as a Fuel/Supply Truck Driver for Headquarters Company, 32nd Infantry Brigade, Armor Division
• Certifications: Heavy wheeled vehicle operator license
United States Navy July 1994-July 1998
• Served as a Mess Management Specialist on board USS Russell. During that time held positions as Food Service Store
Keeper, Food Service Records Keeper and Galley Watch Captain
• Boarding and Detainment team (additional duty)
o Board, secure and search foreign vessels to determine compliance with trade embargoes.
o Detain vessel’s crew members as necessary.
• Small Craft Attack Team (additional duty)
o .50 caliber machine gun operator
• Damage Control Team (additional duty)
o Firefighter/Emergency Responder
*References are available upon request.
*Salary History is available upon request.
*Copies of previous performance appraisals also available.
Jared Erdmann 8472 Gay St. Cypress, CA, US 90630 920-***-**** **********@***.***
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