Customer Service Manager

W illie R. Hurst

London, KY

Phone: 606-***-**** E-mail: ************@*******.***

Objective

My objective is to obtain a long-term career with your company. I am a fast paced, quick

learner that strives for excellence and perfection in everything I do. If given an opportunity,

I w ill prove to be a valuable asset to your company.

Skills and Training

As a seasoned manager, I possess great verbal communication skills, have great

salesmanship ability, and provide exceptional customer service. My strengths lye in

i dentifying and solving problems. My most proficient areas of t raining are as follows:

Sales

Management

Scheduling

Collections

P&Ls

Budgets

Inventory

Recruiting

Quality Control

Call Monitoring/Coaching/Training

Training Experience H ighlights

Management Experience - 13 Years

Sales Experience - 16 Years

Budgeting and P&L Experience - 13 Years

Collections Experience - 12 Years

Customer service - 16 Years

Work H istory

Quality Specialist

General Dynamic Information Technology - London, KY 2013 - PRESENT

Store Manager

Aarons Sales And Lease - M iddlesboro, KY 2012-2013

Store Manager

Colorama Rental Center - Manchester, KY 2001-2012

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