Customer Service Sales
Resume:
Valrico FL *****
Nancy Velez
Objective: I can offer you the benefit of extensive experience and an outstanding record
of accomplishments. I enjoy a challenge and feel my experience and ability to work on
problem solving will fit well with your company. I wish to establish a long-term
relationship in a position which entails broad responsibilities.
Experiences:
2007-2008 Dillard’s
Sales Associate
Extensive sales, procedures consisting of negotiating with vendors and clients.
Record keeping of merchandise and sales.
Keeping clients happy through great customer service.
Reaching a daily goal for men’s fragrances.
Visuals.
2005-2007 Origins
Assistant Manager/ Key Holder
Extensive sales
Keeping store organized
Opening and closing procedures
Call customers for skin care appointments
Visuals
Daily goal
2006-2007 Home Depot
Project management group
Solved problems
Customer service
Revise orders
Expedite orders
Inbound and outbound calls
Meet customer satisfaction
1998-2000 Bloomingdales. W. 59th NY
Manager
Extensive sales, procedures consisting of negotiations with vendors and clients. Inventory
control and purchasing merchandise. Assisted with escalate calls from customer service.
Record keeping of merchandise and sales. Supervised over staff on board. Keeping
clients happy through great customer service, insured that staff was doing the same.
Problem solving for any issues related to the store. Problem solving for escalation of
customer service in person as well as phone. Was required to achieve monthly sales
quota.
Education:
1986-1987 Mayor school of fashion design New York NY
Certificate in fashion designing.
1984-1985 Pan American school of travel New York NY
Programs OAG; domestic and international
1981-1983 Fashion institute of technology
General studies. Majored in text tile design.
References: Furnished upon request.
Contact this candidate