Post Job Free
Sign in

Registered Nurse Customer Service

Location:
United States
Posted:
May 18, 2014

Contact this candidate

Resume:

MARCH **, ****Cover Letter

April **, ****, ****

From:

Cherry May Familara

224-***-****

************@*****.***

To Whom It may Concern,

This is to inform you that I would like you to consider me for the position of registered nurse in your institution. I have

the experience and educational background you are looking for in an ideal candidate. As requested, I have enclosed

my resume with this letter.

I have been working as a registered nurse in the Philippines for 2 years in Medical Surgical Unit. My patience along

with interpersonal skills makes me an ideal candidate for the job. I have been working in numerous fields related to

nursing. I am now in a position to take up any responsibility and duty of a registered nurse. I can do justice to my

profession as I know how to deal with patients/clients, capable of giving the emotional and psychological care. I am

quick with judgments such as check for any abnormality in the patients and inform the concerned doctor. I can

assess the social services the patients seek. I am detail oriented person and as per the requirement of the job, I can

be sympathetic and commute well with the patients and the doctor. This is what I can offer your health care center. I

can assure that you will find me worth the job.

It would be kind if you could arrange a follow up interview wherein we can discuss on this more. You can call me at

224-***-**** or e mail me at ************@*****.***

Sincerely

Cherry May Familara

RN, BSN

Cherry May Familara

1363 Pleasant Hill Gate Waukegan Illinois 224-***-**** ************@*****.***

Objective: Looking for the greatest opportunity to work as skilled nurse for a reputed company.

SUMMARY OF QUALIFICATION

Used assessment skills to plan further care needs and evaluate patients’ health status

Participated as multi disciplinary team member to provide professional patient care to complete/fulfill all

physician orders, delivery of medications, medical treatments, lab tests and other patient needs in a timely

manner

Able to provide primary advice or consolation to family members and patients.

Strong critical thinking to apply the Nursing Process.

Able to do practice within an interdisciplinary framework.

Responsible for other various duties as assigned.

Performed as a team player – Maintained collegial/working relationships with nursing staff and physicians to

ensure quality patient care.

Communicate effectively with patients, patients’ families and all members of the patient care team.

Documented and recorded patients progress in an accurate/timely manner

Caring professional with solid work ethic. Strong patient’s advocate

PROFESSIONAL EXPERIENCE

GLENLAKE TERRACE NURSING & REHABILITATION CENTRE

2222 W. 14th Street

Waukegan, IL 60085

Phone : 847-***-****

Staff nurse

April 2012 – current

Skilled Nursing

Maintain accurate, detailed reports and records.

Monitor, record and report symptoms and changes in patients' conditions.

Record patients' medical information and vital signs.

Modify patient treatment plans as indicated by patients' responses and conditions.

Consult and coordinate with health care team members to assess, plan, implement and evaluate patient care plans.

Order, interpret, and evaluate diagnostic tests to identify and assess patient's condition.

Geriatric Unit Nurse:

Integrate advanced knowledge and experience in delivering safe, effective quality care to geriatric clients in

primary care.

Demonstrate competence in managing the health/illness status of geriatric clients in primary care.

Manage and negotiate within the health delivery system on behalf of geriatric clients in primary care.

Monitor and ensure quality health care for geriatric clients in primary care

Incorporate and understanding of trends and aging in planning and providing primary health for clients.

Engage in counseling, communication collaboration and teaching in manner that reflects caring, advocacy,

ethics and professional standards.

Conceptualize one’s individual role as primary care nurse practitioner and one’s personal philosophy of

primary care practice.

UNIVERSITY OF SANTO TOMAS HOSPITAL

MANILA, PHILIPPINES

Medical Surgical Unit

Staff/Charge Nurse

June 2006 Nov.2008

Renders general nursing care to patient in Medical Surgical Unit by utilizing the nursing process. Assess patient

condition through nursing history, Physical exam, identify objective and subjective signs and symptoms and review

patient’s needs. Responsible for pre and post operative patient management. Educates Patient in Health improvement,

disease state management. Develops plan of care and prioritize individuals patient needs and problems; carrying out

Doctor’s order on admission, medication, treatment, diagnostic procedure, surgery, transfer and discharge. Prepares and

administer medication and other forms of treatment as indicated. Prepares patient for diagnostic and therapeutic

procedure. Proper endorsement and making referrals by coordinating different services.

TELEPERFORMANCE

MANILA PHILIPPINES

Call Center Agent

Technical Support Representative/Customer Service Representative

March 2009 Dec 2010

Provide client support and technical issue resolution via E Mail, phone and other electronic medium.

Configuration of client’s equipment to connect to the Internet via modem/DSL Router (Dialup/DSL customers

only).

Configure software to connect to Internet application servers.

Provide training to clients in the use of system and applications as related to Internet.

Obtain general understanding of OS and application operations related to company offered services.

Identify and correct or advise, on operational issues in client computer systems.

Perform creation of new accounts using company provide software tools.

CLINICAL LEARNING EXPERIENCE

• GAT Andres Bonifacio Memorial Medical Center Manil, Philippines 2004

Assisted Major Operation Provided Pre, intra and Post operative Care to the patient LT Cesarean Section

• Bulacan Provincial Hospital

Assisted Major and Minor operation such as Explore laparotomy with salpingectomy, Loop Colostomy,

Appendectomy, Bilateral Tubal Ligation, Excision Biopsy Bilateral Hip Mass, D&C.

Nursing Credentials

Education

Graduate of Saint Jude College Manila Philippines

Bachelor of Science in Nursing (B.S.N.) 2005

Adamson University

Bachelor of Science in Computer Programming 2001

Certifications

Current license in the State of Illinois as a Registered Nurse.

- License no. 041.400903

- Exp. Date: 31 May 2016

Commission On Graduates of Foreign Nursing School Certification Program

- Certification no.: 000*******

CPR in adult Children’s and Infant training certification.

- Certificate No. 136*********

- Renew By: 08 Mar 2015

Reference Person

Jocelyn reyes b.s.n.

PACU nurse

NorthShore University Healthsystem

Highland Park Hospital IL

Mr. Emilio Alvarez R.N, B.S.N. M.A.N.

Nurse Supervisor

University of Santo Tomas Hospital

Manila Philippines

011 63-919*******

Ms. Vanessa GO

DON

GlenLake Terrace Nursing & Rehabilitation Centre

2222 W. 14th Street

Waukegan, IL 60085

Phone : 847-***-****



Contact this candidate