Maria Medeiros
Floor manager/In-Store Sales Marketer - Hudson Bay Company
Fergus, ON
**********@*******.*** - 226-***-****
WORK EXPERIENCE
Floor Manager/Visual Merchandiser
Hudson Bay Company - London, ON - 2013 to Present
Responsible for the visual representation of the shop floor by maintaining high standards of visual proposition
through use of new lines to continuously update and re-freshen the look of the store.
Duties: Organizing the effective and efficient utilization of store space.
• Working closely with the management and marketing team to increase sales.
• Recommending brand, price point and buying depth strategies.
• Working with the VM Manager & sales teams to achieve commercial goals.
• Involved in rearranging, re-merchandising & replenishing new stock as it arrives.
• Coordinating store display in line with brand guidelines and strategy.
• Delivering weekly floor moves, window installations and mannequin styling.
Senior Sales Rep/Merchandiser
Hudson Bay Company - 2011 to 2013
Ensure each customer receives outstanding service by providing a friendly environment, including greeting
and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer
service
• Prepare daily paper work, opening daily floats, maintain an awareness of all promotions and advertisements.
• Assist in floor moves, merchandising, display maintenance, and housekeeping
• Prepared and executed floor displays and replenishing merchandise and monitoring floor
Manager
Costa Blanca - 2011 to 2011
2011
• Successfully managed and organized Costa Blanca Prepared and completed weekly schedules based on
and around are budgeted hours for each and every week and successfully kept hours below budget
• Prepared and completed productivity charts each and every week based on last year's budget, and also set
goals for all associates based around there assigned shift
• Delegated visual goals and direction to my key holders to be completed before the end of day, also delegated
tasks to all my associates as needed daily and nightly
• Organized and formulated entire range of retail management liabilities Obtained required controls regarding
opening and closing procedures
• Took necessary measures for recruiting (hiring) and training new sales associate
• Offered important motivation and supervision to all associates
• Organized bank transactions as well as regular sales reports, hourly reads and individual goals
• Responsible for executing and completing markdowns, receiving product and making sure new product was
on the sales floor as quickly as possible
• Completed monthly inventory counts and executed an action plan for lost prevention
Assistant Manager
Jacob Connection - 2008 to 2010
Prepared morning paper work and delegated tasks before opening store for business
• Balanced cash and completed daily and weekly cash reports, budgets reports and productivity charts for the
current week and upcoming week
• Provided information for customers regarding product information, such as new colors and trends for this
season and the upcoming season gave input and advice as needed when asked by customers each and every
time regarding are must haves for the week or season
• Prepared basic accounting, prepared budget daily, handled and processed all credit card and cash
transactions daily
• Provided daily and hourly reads as I constantly watched how the daily business was trending which assisted
me on how to cut shifts short if needed in order to save dollars on are weekly payroll and sent mid day updates
and closing figures to head office as required
• Promoted in stores sales and provided customers with information on are sales
• Handled customers complaints per situation and followed company procedures
EDUCATION
Business/ Accounting
Fanshawe College
2002
Diploma in Hotel Front Desk Management
Westervelt College
2000
Diploma in R.P.A Nursing Assistant
Fanshawe College
1995
CERTIFICATIONS
CPR First Aid Certified
February 2013 to 2016
ADDITIONAL INFORMATION
KEY SKILLS
• Providing exceptional customer service with excellent communication skills
• Strong accounting and computer skills
• Safety conscience, excellent motor skills, outstanding multi-tasking skills
• Reliable, adaptive to change and enjoys working in a fast paced environment
• Ability for combining colors and styles and putting outfits together
• An eye for interior designs and putting floor displays together
• Experience of space or visual planning within the retail sector
• Achieving business objectives by delegating if appropriate
• Proven ability to make visual decisions that make an impact
• Excellent sense of brand empathy