Customer Service Sales
Resume:
A nit ra Amankwah
*** **** ******, ********** ** 27320
Mobile ph: 336-***-**** Email: **********@*****.***
CAREER OVERVIEW
Looking to develop my skills through experienced gained as a non profit business
management professional with seven years' experience in a non-profit agency. I have
researched and writ ten grants, developed newsletters, assisted with lobbying for new
legislation laws and advocated victims’ r ights. I have a proven t rack record of developing
new business and motivating a team to consistently exceed targets. I've currently
p ursuing my degree in Electronic Medical Records through M iller Monte College, and
am now seeking a new professional challenge.
K EY STRENGTHS
o H igh level computer skills including Excel, Word and PowerPoint
o Five years experience in customer service both face to face and phone
based
o Strong business development capabilities with grantor experience
o Experience developing sales and marketing collateral
o Active community education public speaker
CAREER H ISTORY
J uly 2006 – Facility M anager Help I ncorporated
Social Web Media
Key responsibili ty of utilizing computer multi –media to advocate awareness, crisis
i ntervention techniques, case management, court advocacy, social media outreach, while
embracing the financial budgeting and resources available to assist in facilitation of
operation of a non-profit agency. This is appropriate for those individuals seeking
nationwide services from and agency largely known on a state-wide level. Organisations
l ike United Way, NCASA, Council for Women, NCADV, to name a few examples.
Key responsibilities
Develop and execute non-profit fundraising strategies
o Maintain and strengthen a large portfolio of clients
o Coach, mentor and motivate employee team
o M anaged and help build interagency community support interagency
partnerships
o Identify new sales and marketing opportunities
o Develop solution li terature and marketing funding raising collateral
E DUCATION & TRAIN ING
o 1999 - 2003 Saint Andrews Presbyterian College
Bachelor of Ar ts – majoring in Psychology
o 1995 - 1999 Reidsville H igh School
H igher School Certificate
o July 2006 In ternal workshop Negotiation skills course/Building Customer
relationships
NCCASA Raleigh NC
o May 2014 – Electronics Medical Records
M iller Motte College Wilmington NC Greensboro NC
o May 2009 Sales Management Training
N CCASA Raleigh NC
H OBBIES & I NTERESTS
o Waterskiing
o Rock climbing
o Cooking
o Travel
Contact this candidate