Customer Service Medical

Jessika Espinoza

503-***-**** ● ****************@*****.***

Objective:

Positive Certified Medical Insurance Billing and Coding Specialist seeking a position where my past medical front

office experience and recent education in billing and coding will be successfully combined.

Education:

Everest Institute Tigard, OR

• Medical Insurance Billing and Coding Diploma 4.0 GPA / May 2014

Nationally Certified Insurance and Coding Specialist Examination Certified: May 2014

Skills:

• Thorough understanding of anatomy, physiology, medical transcription/terminology as well as a familiarity

with both brand and generic medication names

• Computer Software: Microsoft Office Suite, Ally, ClaimGear, EMR and billing applications including

HCPCS, CPT and ICD 9/ICD 10 coding

• Data Entry: 60 WPM, 10200 Ten Key

• HIPAA/OSHA trained, BLS CPR certified

Experience:

United Urgent Care and Family Medicine Tigard, OR

Medical Insurance Billing and Coding Externship March 2014 – May 2014

• Assisted physician and medical staff with daily operations of urgent care facility

• Effectively performed all Front Office and administrative duties necessary to ensure consistent flow of

business including greeting and checking in patients, multiline phone usage, scheduling patient

appointments, and clerical tasks such as data entry, scanning, faxing and copying documents

• Posted payments, verified insurance, corrected claims, assisted with coding, statements, notices, insurance

calls, and repairable claims

Kendal Floral Supply Inc. / Wet Pack Canby OR

Seasonal Laborer November 2009 – December 2012

• Created custom arrangements for local floral warehouse company

• Ensured accurate measurements for cutting to maintain proper alignment for shipping

• Efficiently packaged arrangements to be stacked on pallets and affixed inventory control documentation

• Inspected 120+ boxes of bouquets per shift to be sorted before packaging

• Assembled specialized shipping containers for merchandise

Tanasbourne Pediatric Clinic Beaverton, OR

Office Assistant April 2008 – July 2008

• Assisted physicians and medical staff with the daily front office operations of a pediatric clinic

• Provided excellent customer service and problem solving skills in an occasionally chaotic environment

• Possess ability to effectively multitask and maintain an overall positive demeanor

• Administrative duties included answering multi line phone calls, scheduling patient appointments,

checking in patients and general clerical tasks such as copying/faxing/filing

• Responsible for all office correspondence including assessing postage amounts by weight

• Accurately transferred patient records into computer system

Contact this candidate