SAMANTHA DELPIZZO

**** ******** *** 484-***-****

Wilmington, DE 19806 acd6i8@r.postjobfree.com

QUALIFICATIONS

A creative, motivated individual with exceptional interpersonal skills focused on making a significant contribution to

achieve targeted performance results. My primary competencies include:

Solid communication, research, project management & planning experience

Exceptional versatility and adaptability with proven ability to both multi task and work with tight

deadlines

Dedication, drive and strong work ethic

A team player with exceptional people skills

EDUCATION

B.A. Communication Studies/Advertising & Public Relations Concentration, Widener University

May 2007

PROFESSIONAL EXPERIENCE

Capital One, Wilmington, Delaware January 2011 Present

Sales Associate, Bank Operations

Responsible for:

Managing projects for internal Operations business areas - coordinate tasks for IT, Marketing, other internal teams

Manage Third-Party Vendors and travel to press-checks and vendor audits

Reconcile communications sent to Customers on a daily basis & work with reporting teams to ensure volumes are

correct

Initiating and coordinating team-building activities

TD Bank, Paoli, Pennsylvania March 2010 January

2011

Financial Service Representative

Responsible for:

Teller duties – counting cash, balancing vault

Customer Service handling customer issues, Opening/Closing Store, Inventory, Tracking, Scanning & Faxing

documents

Messa & Associates, P.C Center City, Philadelphia

., September 2009 March 2010

Receptionist/File Clerk

Responsible for:

Create and maintain legal case files by filing daily correspondence, attorney notes, legal research, and index pleadings

Set up document files as received from clients; maintain current inventory of active cases.

Maintain and secure records in accordance with the Firm's established policies and procedures

Work directly with specific lawyers, legal assistants, and secretaries to provide records management services,

including creating and organizing folders, general filing, court document indexing, preparing materials for off site

storage, and other related tasks

Answer telephone, screen and direct calls

SAMANTHA DELPIZZO

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Ensure knowledge of staff movements in and out of organization

General administrative and clerical support

The Vanguard Group, Malvern, Pa April 2007 September 2009

Education Savings Associate

Responsible for:

Providing customer service to clients through phone and written contact.

All written correspondence sent to clients

Working with Legal/Compliance departments

Training new employees and interns.

Member of Project and Pilot teams researching and testing new processes

POSITIONS HELD WHILE ATTENDING COLLEGE

CityTeam Ministries, Chester, Pa 2005 2006

Marketing/Public Relations Associate

Responsible for:

Creating and maintaining relationships with high end clients as well as with key media contacts.

Researching, writing and distributing press releases to targeted media.

Developing comprehensive media databases as well as detailed editorial calendars.

Designing and distributing monthly newsletters for multiple clients.

Comcast Spectacor, Philadelphia, Pa 2005

Administrative Associate

Responsible for:

Data Entry

Meeting/Event Preparation

Client Feedback

Filing

Jefferson Healthcare, Philadelphia, Pa 2004 2005

Receptionist

Responsible for:

Prepare Medical Charts

Answer Phone

Filing

CLUB AND VOLUNTEER WORK

Vanguard Community Volunteers – 2007 2009

Lambda Pi Eta – National Communication Studies Honors Society

Phi Sigma Pi – National Honors Fraternity

Widener University Presidential Scholarship for Academics

Alpha Phi Omega – National Community Service Fraternity (President 2004 2006)

Responsible for overseeing appx 30 members of a national organization

SAMANTHA DELPIZZO

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Plan and organize Community Outreach events

SKILLS

Series 6 License – Investment Company/Variable Contract Products Registered Representative

Series 63 License – Uniform Securities State Agent

Pennsylvania State Notary

Computer Proficiency – Microsoft Word, Microsoft Powerpoint, Microsoft Excel, Microsoft Outlook, Microsoft

Windows (3.5, 95,98,2000 and XP), Microsoft Visio, MAC OSX, Adobe Photoshop, Macromedia Dreamweaver, Final

Cut Pro HD, LexisNexis Total Practice Advantage, Lotus Notes

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