Sales Assistant

Brittany Duncan

**** ********* ******, ***. **; Indianapolis, IN; 46254 Ph: (317) 979-

**** ********@*****.**.***

Education

Kelley school of Business Expected

graduation: May 2016

INDIANA UNIVERSITY; INDIANAPOLIS, IN

. MAJOR: MARKETING

. Minor: Economics

. Overall GPA: 3.24

Professional Experience

Starbucks coffee APRIL 2010-PRESENT

CERTIFIED BARISTA & TRAINER

. COMMUNICATED FREQUENTLY WITH CUSTOMERS TO DETERMINE THEIR MENU ORDER AND

ENSURE CUSTOMER SATISFACTION.

. Prepared high quality handcrafted beverages and food items according to

customers' specific requests.

. Trained baristas, leading by example and ensuring compliance with

company's policy.

. Managed and coordinated with teammates in fast-paced environment while

managing time efficiently.

. Increased store revenue with suggestive merchandise sales.

. Managed cash resources by computing sales prices; receiving and

processing payment transactions.

. Collaborated with fellow teammates to ensure customer hospitality and

overall cleanliness of the caf .

. Organized store equipment, tools, and storage areas ensuring compliances

with company's policies

. Earned exceptional reviews from customers for quality of work and

timeliness.

Activities

Volunteer Keep indianapolis beautiful, inc. Fall 2013

. ASSISTED WITH OTHER VOLUNTEERS PROVIDING AND PERFORMING GARDENING

TECHNIQUES TO PLANT LIFE.

VOLUNTEER BOUTIQUE ASSISTANT dress for success INDIANAPOLIS Fall 2013

. COLLABORATED WITH OTHER VOLUNTEERS PROVIDING WEEKLY MAINTENANCE FOR THE

BOUTIQUE.

. Sorted through donated items and assimilating donated items in the

boutique.

. Ensuring the appearance of the boutique is in well-kept order.

VOLUNTEER EVENT Accountant THE LEUKEMIA AND LYMPHOMA SOCIETY-INDIANA

CHAPTER FALL 2013

. Assisted with bookkeeping and performed basic accounting skills towards

each donation received.

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