Manager Training

Margaret Bowen

*** **** ***** ****** 815-***-****

Forreston, IL 61030 *****.*.*****@*****.***.***

Education:

Zoology, B.S.

Oswego State University, Oswego, NY

Zoo Animal Technology, A.S.

Santa Fe Community College Teaching Zoo, Gainesville, FL

Major Coursework includes:

. Mammology and Ornithology

. Breeding and Nutrition

. Zoo History and Management

. Vertebrate and Invertebrate Zoology

. Herpetology and Aquarium Culture

. Ecological Physiology

Executive Summary:

< More than 16 years hands-on experience with animal care.

< Working knowledge of zoological and veterinary operations.

< Self-starting, goal-oriented strategist whose confidence, perseverance

and vision promote success.

< Strong background in all phases of corporate training.

< Skilled at organizing complex projects, defining project priorities,

and delegating tasks.

Experience:

Curator/Contracted Registrar 2010 to Current

Great Bend-Brit Spaugh Zoo Great Bend, KS

< Trained and supervised zoological staff to achieve AZA Accreditation.

< Negotiated purchase, sale, exchange, and loan of the animal

collection.

< Wrote, designed, and produced policies and procedures regarding

husbandry, quarantine, veterinary care, rehabilitation, enrichments,

operant conditioning, education, and nutrition according to AZA

guidelines.

< Inspected premises to assess the need for repairs and to ensure that

climate and pest-control issues were addressed.

< Trained and managed volunteers and achieved significant improvements

in their productivity.

< Developed and maintained an institution's registration, cataloging,

and record-keeping systems, using ZIMS.

< Conducted and organized tours and educational programs to acquaint

individuals with an institution's facilities and animal collection.

< Spearheaded conservation efforts of the zoo. Also served as the

institutional representative for AZA SSP programs.

< Conferred with the director to formulate and interpret policies, to

determine budget requirements, and to plan overall operations.

< Assisted veterinarians with animal care including physicals, records,

and treatments of the zoo collection. Also assisted in emergency

support, treatment and release of rehabilitated wildlife.

Animal Keeper, 2007 to 2010

Kangaroo Conservation Center - AZA Affiliated Dawsonville, GA

< Executed daily operations of animal care including cleaning, diet

preparation, record keeping, enrichments, operant conditioning,

veterinary care, and grounds.

< Observed animals to detect illnesses and injuries and notified head

animal keeper or veterinarian of findings.

< Transferred animals from one enclosure to another for purposes such as

breeding, giving birth, rearrangement of exhibits, and shipping.

< Assisted in treatment of animals for illnesses and injuries.

< Provided tours and presented educational programs, shows, and

lectures.

< As lead trainer, planned and implemented operant conditioning programs

for Dama Wallabies and Rainbow Lorikeets.

Veterinary Technician and Kennel Manager, 2005 to 2007

Animal Medical Clinic Rockford, IL

< Planned, and participated in health care programs of veterinary

clinic.

< Assisted surgery technician in pre and post-surgical care.

< Wrote, designed and produced the husbandry manual for the kennel

department.

< Participated in employee training in handling and care of animals.

< Responsible for supervising kennel staff and managing all aspects of

the boarding program, including interviewing, hiring, staff reviews,

and firing.

Zookeeper, 2002 to 2004

Santa Fe Teaching Zoo Gainesville, FL

< Trained and managed the White Handed Gibbon with operant conditioning

and achieved significant improvements in his behaviors.

< Observed animals to detect illnesses and injuries and notified the

supervisor of findings.

< Transferred animals from one enclosure to another for purposes such as

breeding, giving birth, rearrangement of exhibits, and shipping.

< Supervised 75 students and resolved conflicts during my last semester

as lead keeper.

< Successfully handled education programs and zoo tours.

< Structured and maintained an animal quarantine program.

< Served as ambassador for Santa Fe Community College Teaching Zoo.

Additional Training:

< Attended the 2013 AZA Institutional Records Keeping Course.

< Assistant Director at Camp White Eagle for 8 years. As a corporate

trainer, I worked with groups on how to successfully communicate and

use group dynamics to accomplish a task quickly and efficiently as a

team. I also taught and supervised staff members in corporate

training and implemented safety and teaching layouts for all prime

program areas.

< Internship at World Wildlife Kingdom for 3 years. Responsibilities

included animal care, enrichments, operant conditioning, enclosure

design, keeper training, and public education programs.

References:

Available upon request

Contact this candidate