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Customer Service Manager

Location:
United States
Posted:
May 18, 2014

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Resume:

Rachel Sellers

**** ****** ** ******, ******** 60475

Home: 708-***-****, email acd6f5@r.postjobfree.com

Objective: Seeking an outstanding company or organization to work for. Call center representative

The Huntington Resource 523 West Old northwest Hwy Suite 301 Barrington, IL 60010

Received inbound calls and made outbound calls using five 9 software from home for 3/26/2012 to

3/31/2014. Interacted with callers and took required information for educational purposes. Then verified

information and submitted information through lead systems. Also three week training in technical billing

support for Arise for AT&T.

Sedona Staffing

Packer

Lifting up to 100lbs and standing for up to 12hours a day. Machine operator duties as well as packing

molded materials and entering data into manufacturing software. Labeling and stacking material on

pallets.

Odds and Ends Movers General laborer/ packer/customer service 01/2012 to 01/2014

7732 s cottage grove Chicago, IL 60619

Packing customer materials and performing general labor duties by lifting up to 75lbs while working up

to 12 hours a day. Providing customer service on occasional days when needed and helping customers

with general question..

Kelly services

Material handler, packager and order puller

Handle many materials in the light industrial field which included boxes, paper and metals.

Packaged, stacked and pull orders for various companies in a warehouse environment.

Personal Summary

Self-trained forex/future trader that has led to training for a proprietary company.

Experienced Customer service Rep, who believes in giving customers the best service.

Excellent training in clinical setting at Meadowcrest Nursing Home

Ability to learn new concepts and skills

Knowledge of Universal Precautions and Infection Control

Good verbal and writing skills

Education: Current University of Phoenix student seeking Associates Degree in Business

Certifications

Certified Nursing Assistant, Phlebotomy, EKG CMK Healthcare Institute

Westmont, IL 2010 Daley

College Chicago, IL

1998

Licensed Illinois Loan Originator 2008

Work History

Caregiver

CRS Corporation Homewood, IL 60430

January-2006-December-2012

Performing a variety of duties such as obtaining household supplies and running

errands.

Accompany clients to doctors' offices and on other trips outside the home.

Providing transportation, assistance and companionship.

Administer prescribed oral medications under written direction of physician or

As directed by home care nurse and aide.

Care for children who are disabled or who have sick or disabled

parents.

Massage patients and apply preparation and treatments, such as liniment, alcohol

Rubs, and heat-lamp stimulation.

Maintain records of patient care, condition, progress, and problems in order to

Report and discuss observations with a supervisor or case manager.

Provide patients with help moving in and out of beds, baths, wheelchairs or

Automobiles, and with dressing and grooming.



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