Suzane Akpobo

**** ******* **. #*** *********: 832-***-****

Houston, TX. 77093 E-Mail:

acd6ey@r.postjobfree.com

Objective:

To obtain a position with opportunities for advancement so that I may

utilize my skills and ability for opportunity and growth of the company.

Education:

MTI College of Business and Technology- Houston, TX.

Certification in Business Management

. Information Technology (Knowledge of computer applications)

. Office Administration (Manage general business activities)

. Maintain Business/Customer to Business relationships

. Assist in the management of the business

Experience:

April 2008- Present

Customer Service Representative

Pilgrim Cleaners

. Open/Close store

. Complete paperwork and deposits at the end of the night

. Assist customers with their clothing weather picking up or dropping

off

. Inventory

. Old stock report

. Training/ Supervise

November 2006- January 2008

Call Center Representative

Spherion at Verture

. Inbound customer calling

. Assist and help customers with product knowledge, access to

product on the internet, and account information

December 2005- June 2006

Collector Dialer I

First Data Telecheck Corporation-Houston, TX

. Inform customers about their return checks from Wal-Mart

. Update their accounts with accurate information

. Input future plans for taking care of their debt

Special Skills:

Experienced in Microsoft Word, PowerPoint, Access, Outlook, and Excel

Maintains organization at all times

Excellent customer service

Fax, scanners, copier, multi-line phone

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