Manager Administrative Assistant

Arlene L. Austin

** *** ***** ***** ************, NJ 08844 • 908-***-**** • ******.*********@*****.***

CORE COMPETENCIES

• Microsoft Word • Microsoft Excel • Microsoft PowerPoint

• Microsoft Access • Microsoft Project • Microsoft Outlook

• Adobe InDesign • Adobe PDF Converter • Microsoft Publisher

• Word Press • Adobe Photoshop • Apple iMovie

• PageMaker • Site Executive (CMS) • Silverpop Marketing

Software

• Able to use PC and MAC • Copy Editing • Adobe Illustrator

• Facebook • Twitter • Tubmlr

• LinkedIn • YouTube • Google+

• Audacity Audio Editing

ACADEMIC ACHIEVEMENTS

• Dean’s List • Academic Achievement Award – Law & Justice

EDUCATION

RIDER UNIVERSITY – Bachelor of Arts in Communications and Law & Justice

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JANUARY 2011 – DECEMBER 2012

RARITAN VALLEY COMMUNITY COLLEGE – Associates of Arts in Communications

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SEPTEMBER 2009 – DECEMBER 2010

PROFESSIONAL EXPERIENCE

THE PUBLIC RELATIONS SOCIETY OF AMERICA (PRSA) – New York, NY Supervisor:Stefanie Scire

Industry: Public Relations / Communications

Tel: 212-***-****

Sections / Membership Administrative Assistant – October 2013 – May 2014

• Created and updated all PRSA Professional Sections’ membership reports on a monthly basis by

utilizing Microsoft Access queries to pull respective data.

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• Oversees and manages execution of benefit delivery including: Virtual programs for assigned

Sections (webinars, brown bags, newsletters). Facilitates awards programs, creating materials,

disseminating information, notification of applicants and ordering awards.

• Updated and maintained all PRSA Professional Sections and Districts’ website dashboards via Site

Executive (CMS).

• Shared all dashboard reports with District and Section members via Outlook e-mail.

• Coordinated and scheduled all Section, District, Assembly and Committee calls. This included

updating all call information, creating and providing materials and reports for calls, sending call

reminders, managing all RSVP’s and posting recordings.

• Edited audio recordings using the Audacity audio editing system and created webpages for the

final audio editing to be posted on.

• Point of access for all of PRSA Professional Sections and Membership finances including

invoices, expense reports and credit card expenses.

• Processed monthly expense reports, codes all accounts payments and organizes for signature for

department VP. Serves as point of contact for Administration and Finance Department.

• Processed all Section/Membership contracts coordinated with Administration Department.

• Facilitated all electronic email blasts via Silverpop for Sections, Chapters, Districts and Assembly

Delegates.

• Updated all committee, Section and Chapter rosters in iMIS. Updates Section and Chapter

websites.

• Heavy support for all PRSA Section Events, Leadership Rally and Assembly, which included

being point of access for any and all registration questions, assisted in booking flights for

speakers, packing and shipping, ordering supplies and attending conferences mainly working

registration.

• Coordinated special programs including PR Serving America, Member Ameritus and Moving

Veterans forward.

• Social Media monitoring.

• Provides research support for prospecting.

COMMUNITY INVESTMENT STRATEGIES, INC. – Lawrenceville, NJ Supervisor: William Dailey

Industry: Real Estate Development

Administrative Assistant to Senior Management – December 2012 – October 2013

Tel: 609-***-****

• Organized, maintained and updated legal files and real estate and listings

• Calendar management / travel and event arranging – coordinate internal / external meeting with

clients (including ordering and setting up breakfast or lunch if necessary).

• Tracked and communicated case related information to attorneys and paralegals; as well as

communicated regularly with real estate agents and brokers to assist in acquiring properties for CIS

• Researched and gathered documents for attorneys and real estate brokers

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Completed and filed confidentiality agreements and Buyer Perspective Agreements for all real estate

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listings

Scheduled and attended court dates and depositions

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Drafted expense reports and organize receipts for the AMEX business card / Reconcile AMEX bill

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before payment

Maintained and Ordered Office Supplies and Managed office equipment

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Assisted the Vice President with ‘Resident Relations’ matters (responding to resident complaint

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letters and e mails on behalf of the VP with little to no supervision after some time)

Assisted with special projects and special event planning

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COMMUNITY INVESTMENT STRATEGIES, INC. – Lawrenceville, NJ Supervisor: Karen Lofton

Industry: Real Estate Development

Receptionist – June 2012 – October 2013 (as needed) Tel: 609-***-****

• Answered and transferred incoming calls, Took phone messages

• Greeted visitors

• Data entry

• Filing, Copying, Scanning and Mailing

• Sorting and Distributing of Mail

• Extra office support to the office manager.

• Managed ordering of office supplies and functioning of office equipment.

JANSSEN PHARMACEUTICALS, INC. – Raritan, NJ Supervisor: William Foster

Industry: Pharmaceuticals

Communications/Public Relations Intern May 2011 – September 2011 Tel: 908-***-****

Wrote and edited articles which were published to the company’s internal website.

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Kept employees and staff well informed with new developments regarding the release(s) of our new

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medications and/or the approval process with articles and presentations. As well as inform

employees and staff of upcoming and ongoing projects.

Attended “Lunch N Learn” presentations and produced articles which were used to inform

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employees on various (and sometimes upcoming) medical conditions, prescriptions and projects.

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Social Media monitoring and created social media reports to track the Johnson & Johnson brand /

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Janssen Pharmaceutical brand. Those reports were reviewed by the Department Head before

reaching the President.

Assisted in the launching of the medication XARELTO®

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THE LEARNING EXPERIENCE – Hillsborough, NJ Supervisor: Christine Devlin Mendez

Industry: Childcare / School

Teacher – August 2009 – March 2012 Tel: 908-***-****

• Cared for toddlers, age two to two and half.

• Create weekly lessons plans which had to be approved by the school Director

• Conducted Parent Teacher conferences

• Practiced and enforced classroom and student management

• Assisted the Director & Business Manager with office duties, when needed.

REFERENCES

Dr. Bosah Ebo Rider University Academic Advisor / Professor 609-***-****

Mr. Don Bill PRSA – Professional Sections Events Manager 212-***-****

Ms. Eileen Lintao PRSA – Director, Membership 212-***-****

Ms. Candice Belliterra PRSA – Relationships Manager, Chapters 212-***-****

Mrs. Katie Eckrote NJ Area Manager for The Learning Experience 732-***-****

Ms. Lauren Collins Co Worker at The Learning Experience 908-***-****

Mrs. Karen Armlin Office Manager at CIS / CEO’s Executive Assistant (732) 754 – 0407

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