Customer Service Sales

Location:

Posted:

May 18, 2014

Jaime Dosal

Dallas, TX *****

Email: ********@*****.***

EDUCTATION

Skyline High School 2006-2010

Graduate: Diploma

Eastfield 2010-Present

Community College

EMPOLYMENT HISTORY

Senior Intervention Specialist Jan 2012-

Present

Interface Security Systems

Remotely respond to alarm activation visually and audibly.

Contacting Police, writing reports and other customer service activities.

Conducting visual tours of client locations.

Resolving customer issues

Updating system information.

Sales and Marketing Representative

Aug 2011-Jan 2013

El Rancho Inc.

Trained store management and associates on asset protection, procedures and workplace safety.

Responsible for auditing daily cash over’s and shorts and the Loss Prevention investigations. Supported

sales presentations by assembling proposals, videos, slide shows, demonstration of various products. Develop pricing

strategies, balancing firm objectives and customer satisfaction.

Pharmacy Technician/

Jan 2007-Agust 2012

Walgreen's Pharmacy

Prescription Processing, Processed Money Transactions, Pharmaceutical Calculations, Medical &

Pharmaceutical Terminology, Medicare, Medicaid & Insurance Claims Processing Skills, FDA Compliance

Medication, Costumer Service.

Special Skills

I have worked in multi-different environments that have enforced me to use and challenge my personal

customer service skills. I’m fluent in Spanish, reading and writing.

Typing Speed: 60 WPM

Able to multitask Strong communication and customer service skills

Graphics/Drawing Software (Photoshop, etc) Able to follow instruction and policy

Fast-learner Able to work under pressure

Leadership skills