Andrea Grant
Lauderhill, Florida, 33313
******.*******@*****.***
PROFESSIONAL EXPERIENCE
ARMOR CORRECTIONAL HEALTH SERVICES Ft Lauderdale, Florida
Medical Assistant/Lab Tech January 2011 – February 2013
• Record patients' medical history, vital statistics, or information such as test results in medical
records.
• Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
• Interview patients to obtain medical information and measure their vital signs, weight, and height.
• Clean and sterilize instruments and dispose of contaminated supplies.
• Prepare and administer medications as directed by a physician.
• Explain treatment procedures, medications, diets, or physicians' instructions to patients.
• Help physicians examine and treat patients, handing them instruments or materials or performing
such tasks as giving injections or removing sutures.
• Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for
testing. Administer HIV/AIDS and DNA testing.
• Contact medical facilities or departments to schedule patients for tests or admission.
• Change dressings on wounds.
• Perform general office duties, such as answering telephones, taking dictation, or completing
insurance forms.
BOCA RATON OUTPATIENT SURGERY CENTER Boca Raton, Florida
Patient Care Representative/ Medical Records/Medical Assistant September 2005 - June 2010
• Coordinate communication between patients, family members, medical staff, administrative staff,
or regulatory agencies.
• Interview patients or their representatives to identify problems relating to care.
• Refer patients to appropriate health care services or resources.
• Investigate and direct patient inquiries or complaints to appropriate medical staff members and
follow up to ensure satisfactory resolution.
• Explain policies, procedures, or services to patients using medical or administrative knowledge.
• Analyze patients' abilities to pay to determine charges on a sliding scale.
DR. BASS OFFICE (FAMILY PRACTICE) Ft Lauderdale, Florida
Medical Assistant/ Front Desk, February 2002 - May 2005
• Record patients' medical history, vital statistics, or information such as test results in medical
records.
• Interview patients to obtain medical information and measure their vital signs, weight, and height.
• Answer telephones and direct calls to appropriate staff.
• Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
• Operate office equipment, such as voice mail messaging systems, and use word processing,
spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters,
case histories, or medical records.
• Complete insurance or other claim forms.
• Interview patients to complete documents, case histories, or forms, such as intake or insurance
forms.
• Arrange hospital admissions for patients.
EDUCATION
Ely High School Pompano Beach, Florida
High School Diploma, Jun 1992
Concorde Career Institute Miramar, Florida
Medical Assistant May 2002
• Medical Assistant Certification, EKG Certification, CPR (American Heart Association),
Phlebotomy
Colorado Technical University/online Winter Spring, Colorado
Associate Art Degree, Dec 2011
• Health Care Admistrations