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Customer Service Operator

Location:
United States
Posted:
May 19, 2014

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Resume:

REGINALD WHITMORE

***** ********** *****

Houston, TX 77086

********.********@*****.***

832-***-**** (Cell)

KEY QUALIFICATIONS

. Knowledgeable in working on the Forklifts, deep reach and pallet jacks.

. CDL Licensed and capable of handling driving of large capacity vehicles.

. Able to work in a fast-paced warehouse environment.

. Knowledgeable in preparing reports for managers and supervisors.

EXPERIENCE

Nov 2012 - Current

Self Employed

Entrepreneur working as a Mechanic with several clients.

Home Depot

March 2011 - Nov 2012

Sales Associate/Forklift Operator

Was responsible for providing quick, friendly customer service by answering

customers questions, providing purchase assistance and keeping shelves

stocked. Was assigned primarily to one zone on the sales floor, but was

required to work in other areas. This position required morning, afternoon

and evening availability any day of the week. Had the ability to operate,

demonstrate and explain merchandise in assigned area and applied basic

mathematical concepts such as adding, subtracting, multiplying, dividing

and knowledge of weights and measures. Understood and responded

appropriately to basic customer and employee inquiries. Had the ability to

operate store equipment in assigned area such as the telephone, paging

system, copiers, fax machines, computers, CCTV surveillance system, key

cutting, panel saw, paint mixing computer, blind cutting. I also used

forklifts, pallet jacks, deep reach and electric lifts. I had the physical

ability to move large, bulky and/or heavy merchandise and performed tasks

that required prolonged standing, sitting, and other activities necessary

for job duties.

Nov 2009 - Feb 2011

Self-Employed

Had a contract with the City of Houston clearing and cleaning vacant and

abandoned lots throughout the City of Houston. The contract ended in

February 2011.

REGINALD WHITMORE

15215 Kellerwood Drive

Houston, TX 77086

********.********@*****.***

832-***-**** (Cell)

Katy ISD, Katy, TX

Jan 2009 - Aug 2009

School Bus Operator

I was responsible for safely operating the school bus according to a set

daily schedule. I ensured that the school bus was in good operating

condition at all times, picked up and dropped off students as per the

schedule, maintain order and security on the bus and obeyed all laws,

regulations and rules of conduct. I also dealt with residents and members

of the public in a courteous and respectful manner. This included receiving

complaints about schedules and levels and quality of service. I made note

of and reported on any such complaints and responded in a courteous and

respectful manner.

TLC Engineering, Inc, Houston, TX

Sept 2008 - Dec 2008

Field Monitor

This was a short-term contract with this company when Hurricane Ike

devastated the Houston and surrounding areas in 2008. I was responsible for

monitoring the trucks picking up the debris around the City making sure

that the right debris was picked up and I recorded and reported the

process.

Fort Bend ISD, Fort Bend, TX

Jan 2007 - Aug 2008

School Bus Operator

I was responsible for safely operating the school bus according to a set

daily schedule. I ensured that the school bus was in good operating

condition at all times, picked up and dropped off students as per the

schedule, maintain order and security on the bus and obeyed all laws,

regulations and rules of conduct. I also dealt with residents and members

of the public in a courteous and respectful manner. This included receiving

complaints about schedules and levels and quality of service. I made note

of and reported on any such complaints and responded in a courteous and

respectful manner.

Various Jobs/Temp Agencies

Jan 2006 - Dec 2006

Forklift Operator/Assembly Worker

I was responsible for moving merchandize from different areas to their

designated areas. I stacked and stored the merchandise in appropriate

places and prepared and staged skids for outbound shipments. I assisted

with picking and packing and with pallet building. I also performed

maintenance and preventive maintenance functions on forklifts.

REGINALD WHITMORE

15215 Kellerwood Drive

Houston, TX 77086

********.********@*****.***

832-***-**** (Cell)

CMI Management, Inc, - Arlington, VA

March 2005 - Nov 2005

Groundskeeper

I was responsible for watering all plants, flowers and grass on property by

hand, sprinkler or other methods as needed. Mowed and trimmed all lawn

areas and pulled weeds by hand or used "weed wacker" as appropriate.

Planted, fertilized and did other gardening jobs as needed. Kept all

related equipment clean, maintained and stored properly. Kept the entire

property free of litter, cigarette butts and other trash.

The Washington Post, - Alexandria, VA

Sept 2003 - Jan 2005

Forklift Operator

I was responsible for moving the newspaper bundles from the conveyor belt

to the designated areas. I stacked and stored the merchandise in

appropriate places and prepared and staged skids for outbound shipments. I

assisted with picking and packing and with pallet building. I also

performed maintenance and preventive maintenance functions on forklifts.

Prince Georges Public Schools, Forestville, MD

Jan 1999 - Jun 2003

School Bus Operator

I was responsible for safely operating the school bus according to a set

daily schedule. I ensured that the school bus was in good operating

condition at all times, picked up and dropped off students as per the

schedule, maintain order and security on the bus and obeyed all laws,

regulations and rules of conduct. I also dealt with residents and members

of the public in a courteous and respectful manner. This included receiving

complaints about schedules and levels and quality of service. I made note

of and reported on any such complaints and responded in a courteous and

respectful manner.

DC Public Schools, Washington, DC

Jan 1987 - July 1998

School Bus Operator

I was responsible for safely operating the school bus according to a set

daily schedule. I ensured that the school bus was in good operating

condition at all times, picked up and dropped off students as per the

schedule, maintain order and security on the bus and obeyed all laws,

regulations and rules of conduct. I also dealt with residents and members

of the public in a courteous and respectful manner. This included receiving

complaints about schedules and levels and quality of service. I made note

of and reported on any such complaints and responded in a courteous and

respectful manner.

EDUCATION

GED Obtained in the Armed Forces - 1979



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