Manager Case

Kim Slaughter

DRS/Ryan White Care Act Case Manager/Supervisor - South Side Help Center

Calumet City, IL

acd665@r.postjobfree.com - 708-***-****

WORK EXPERIENCE

DRS/Ryan White Care Act Case Manager/Supervisor

South Side Help Center - Chicago, IL - July 2003 to Present

Assessing ADL for PLHIV

• Linking PLHIV with appropriate care/services

• Evaluate staff performance/ Administrative duties

• Review all case files/Complete monthly reports & billing

• Conduct quarterly staff meeting/trained new staff

DRS Case Manager

Urban Life Line - Chicago, IL - October 1999 to June 2003

DRS Case Manager

Live Ministries - Chicago, IL - April 1998 to September 1999

Owner Restaurant

Just Hoagies - Calumet City, IL - 1997 to 1998

Prepared food for customers

• Ordered all supplies, trained all employees, open and closed business

• Pass all sanitation inspection for cleaning, hot water, and proper temperatures

Account Payable Mgr

F & W Heating, Cooling & Appliances Services - Chicago Heights, IL - 1995 to 1997

Paid all shop bills in a timely manner

• Handled all account receivable inquires

• Answered all incoming phone calls

Fraud Control Manager

Northern Trust Bank - 1994 to 1995

Managed a staff of eight Check Fraud Investigators.

• Administrative duties such as performance appraisals, merit reviews, and development discussion within a

specific deadline

• Constant interaction in person and by phone with relationship managers, clients, FBI agents, and various

banks throughout the United States in order to resolve fraudulent check activity.

Product Engineer

Northern Trust Bank - 1993 to 1994

Responsible for handling all inquires with the top 20 clients

• Designed and implemented individualized reports for each major client

• Interaction with every department within the bank to resolve clients issues

• Responded back to clients within a specified deadline assigned

International Money Transfer Manager

Northern Trust Bank - 1991 to 1993

Managed a staff of six International Money Transfer Agents

• Update telex keys with all foreign banks with agreements

• Performed Administrative duties

Domestic Money Transfer Manager

Northern Trust Bank - 1987 to 1991

EDUCATION

South Suburban College - Dolton, IL

December 1996

DePaul University - Chicago, IL

1989 to 1992

A.A. in Business Administration

Olive Harvey College - Chicago, IL

1976 to 1983

B.S. in Business Administration

College of Commerce

SKILLS

Factors, WEBCM, Client Track, Microsoft word, excel, and publishing

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