Customer Service Manager

Location:

Posted:

May 19, 2014

Anthony R. Searles 760-***-****

Summary :

A hardworking, fast learner with experience as a Cable Technician, Customer Service

Representative and Entertainment Manager

Skills:

● Physical labor experience with connecting/disconnecting television cables involving climbing

ladders, rewiring and subscriber based interaction.

● Over 5 years of customer service experience in environments such as Restaurants, Call Centers,

and Client to Client based interactions.

● 3 years of management involving running the financial, client based, and management of

employees in an Entertainment environment

● Extensive knowledge of computer hardware and software such as Microsoft Office and

Windows.

Employment History:

I. Cable Technician

Broadband Interactive - Drove company truck to and from subscribers’

addresses to install/disconnect cable services within deadline that was presented.

II. Account Representative

Call Center based environment. Duties include maintaining a file of

customers whom of which owe debts to a specific client i.e. Citibank and

collecting those debts on their behalf.

III. Customer Service Representative –

LabCorp - Duties included a pleasant and seamless interaction with

multiple clients in which the company collaborated with. As well as accurately

inputting data into a universal network of clients for patient history purposes.

References:

■ Loren Larrimore –Supervisor - Broadband Interactive Inc. – 858-***-****

■ Paul Villado - Equipment Materials and Asset Manager- Hidden Valley - 760-***-****

■ Juan Chavez - Account Representative – ARS National Services - 760-***-****